Support » Plugin: Contact Form 7 » Sucess message shows up but never received email

  • I sent a test email and got the success message but never received the email. Sent another email and the same thing happened. In the FAQs it says that if you get the success message then the problem is outside of the contact form. Does anyone have suggestions as to what may be causing the problem? Already checked spam folder and the test messages did not go there. Thanks!

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  • The success message is a very clear indication that CF7 is sending the email.

    So your email is probably being seen as spam somewhere in the email process. This is usually due to email headers (in particular the From email address used) or email content.

    Emails can be considered spam for a whole host of reasons and get rejected at many points in the email process in addition to your spam folder.

    See Contact Form 7 Email Issues – this links to a much more comprehensive article which also covers emails being considered Junk.

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