Support » Plugin: Captcha by BestWebSoft » Successfully Registration with wrong results

  • Resolved Softfully Team

    (@softfully)


    In this plugin when i fill wrong captcha in “Registration form” and “Reset Password form”, this thinks this is right answer. So it’s not working proper.
    If i disable and enable this plugin then it will work perfect but, only for 1 day.
    Next day again disable and enable this for working fine.
    What is the problem is coming from?
    I also send you system status by click on “Send to support” from your plugin.
    Thanks

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi,

    We have received your request and it is now being processed. We will get back to you on this forum as soon as we can.

    Regards,
    BestWebSoft Support Team

    We know that above problem is from “W3 Total Cache” because after empty all caches, working perfect. So just want to know how to fix it…
    Above problem is not from your plugin.
    Thank you.

    Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi,

    It is necessary to exclude from caching the “wp-login.php” page.

    Please try the following:
    1) Go to the W3 Total Cache settings page – Admin Panel -> Performance -> Page Cache.
    2) Make sure that there is a line wp-.*\.php in the “Never cache the following pages” option. Add it if it’s lacking.
    3) Make sure that there is no line wp-login.php (or wp-.*\.php) in the “Cache exception list”. Delete it if it’s added (or modify it in such a way that “wp-login.php” page won’t be caching by W3 Total Cache plugin).
    4) Save settings.
    5) Check Captcha work.

    As a rule, after completing steps 2,3 the problem is fixed, but we can’t be sure because of W3 Total Cache settings peculiarities sometimes it is necessary to add additional changes to W3 Total Cache settings.

    Sincerely,
    BestWebSoft Support Team

    Thank you for the reply. But we don’t use captcha for Login.
    We just use for only 2 pages listed below…
    (1) softfully.com/registration [and] (2) softfully.com/password-recovery

    Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi,

    Please complete all steps from our previous message, since the functionality for login, registration and password recovery is located in “wp-login.php” file.

    Sincerely,
    BestWebSoft Support Team

    Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi,

    Since there is no reply from you, we consider this topic as resolved. We hope you’ve found the solution. If you have any questions, please feel free to contact us via our Help Center – http://support.bestwebsoft.com/.

    Sincerely,
    BestWebSoft Support Team

    I have the same issue while login using Login Widget created using the plugin “IW Profile”. It is possible to login to the site by entering wrong captcha also. I have given the validation message for wrong captcha. But it is not showing.

    Validation message for wrong captcha are showing for Register form, Forgot Password form and login form using wp-admin.

    Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi,

    Thank you for contacting us.

    It is necessary to configure Captcha the right way.
    Please follow the instructions:
    http://support.bestwebsoft.com/hc/en-us/articles/202353439-Add-Captcha-plugin-to-a-custom-form-on-my-Wordpress-website

    If you have any difficulties with it, our specialists will be happy to help you. This is a paid service since it will be necessary to integrate with the third-party product.

    Sincerely,
    BestWebSoft Support Team

Viewing 8 replies - 1 through 8 (of 8 total)
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