Support » Plugin: Contact Form 7 Multi-Step Forms » Successful message after first step

  • Resolved mariagoone

    (@mariagoone)


    Hello,
    I’ve worked with this plugin many times and I think is great.
    But this last time, I cannot get to the second step.
    This is my code.

    <label>Question?</label>
    [radio radio-1 use_label_element default:1 “Siempre” “Con frecuencia” “Nunca”]

    [submit “Siguiente”]
    [multistep multistep-853 first_step “https://grupocor.es/audiocor/test-auditivo/test-auditivo-2-pregunta/”%5D

    I looked in the inspector but it doesn’t seem that there are javascript errors.

    Can you help me, please?
    Thanks a lot!

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author webheadcoder

    (@webheadllc)

    Hi,

    I can’t seem to reach your site so I can’t see exactly what might be wrong.

    Make sure you have javascript and ajax enabled. See if your form acts the same as this demo:
    https://contactform7.com/why-isnt-my-ajax-contact-form-working-correctly/

    Thread Starter mariagoone

    (@mariagoone)

    I am sorry, the link had a mistake. This is the url: https://grupocor.es/audiocor/test-auditivo/

    And you are right something is happening with Javascript.
    It must be a conflict with other plugin but I am not seeing an error in the inspector. And that’s pretty weird.

    Do you know a list of plugins that may cause conflict so I can check them?
    Thx a lot

    Plugin Author webheadcoder

    (@webheadllc)

    Hi,

    I tried your new link and still couldn’t reach your site. It looks like the same url as before(?).

    If you don’t see any javascript errors in your inspector, it may just be a configuration issue. Make sure contact form 7’s javascript file is being loaded by viewing the source in your browser. The file name is something like: /wp-content/plugins/contact-form-7/includes/js/scripts.js

    If it’s not loading, you may be forcing the file to not load or not loading some of it’s dependencies. You’ll probably have better support on the Contact Form 7’s support page and ask why the javascript file isn’t loading.

    Wow, I’m having THE EXACTLY same problem, when selected and option on an dropdown list it gives me an sucess message instead of going to the next page.

    Here’s my page url:
    https://xbranding.io/home/

    The contact form 7 with the Contact Form 7 Multi-Step Forms is the one at the very top of the page, the dropdown list.

    My cf7 code:
    <div class=”leadform”>
    <label> <h3 style=”color:#fff;”>O que está buscando?</h3>
    [select* servico “Criação de Conteúdo” “Mentoria” “Calendário de Postagem” “Interações via Direct e Comentários” “Elaboração de Criativos” “Vídeos” “Linha Editorial” “Análise de Métricas”] </label>
    [submit “QUERO COMEÇAR MEU BRANDING”]
    </div>
    [multistep leadxbranding first_step “https://xbranding.io/cadastro-servico/”%5D

    Plugin Author webheadcoder

    (@webheadllc)

    Hi @paularillo,

    While you may have the same symptoms of the problem, you don’t have the exact same problem. If you look in your browser console, you have a few javascript errors:

    Uncaught DOMException: CustomElementRegistry.define: 'lottie-player' has already been defined as a custom element lottie-player.js:30
    Uncaught TypeError: mask is undefined jquery.mask.js:142:33
    

    You’ll need to resolve those errors first. If you continue to have problems after those errors are fixed please start your own thread.

    Thread Starter mariagoone

    (@mariagoone)

    Hello again,
    I found out the problem.
    There was an incompatibility with a plugin named: Contact Form 7 – Success Page Redirects

    I just deactivated it and it worked perfectly.

    Thanks a lot

    Plugin Author webheadcoder

    (@webheadllc)

    Awesome, thanks for the update!

Viewing 7 replies - 1 through 7 (of 7 total)
  • You must be logged in to reply to this topic.