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Contact Form 7
success messages don't appears (12 posts)

  1. andrea.vicario
    Member
    Posted 11 months ago #

    Hi,
    I have generate a new contact form using tags. The form is online and function are ok, eccept for the success/failed messages after submit. This funcion doesn't work and visitors during registration don't see any success message abut registration.
    What I can do? Thanks in advance for your help.
    http://www.phorma.com/newsletter

    [Moderator Note: Please ensure that you are embedding links correctly in your posts. Link corrected.]

    Here the codes in the module:

    <p>Il tuo nome - Your name (richiesto)
        [text* your-name] </p>
    
    <p>La tua email - Your email (richiesto)
        [email* your-email] </p>
    
    <p>Il tuo indirizzo - Città / Your address - City
    [text text-584] </p>
    
    <p>Ho letto / I read
    </a><a href="privacy-policy.htm">l'informativa sulla Privacy</a></div>
    [acceptance acceptance-318 default:of] </p>
    
    <p>[submit "Iscriviti"]</p>
    [socials facebook="www.facebook.com/pages/phorma/228888259252" twitter="#"]

    [Moderator Note: Please post code & markup between backticks or use the code button. Your posted code may now have been damaged by the forum's parser.]

    https://wordpress.org/plugins/contact-form-7/

  2. Rene Hermenau
    Member
    Posted 11 months ago #

    Your cf7 is working and the success message is properly returned with json but it looks as when your theme uses a class for alert which overwrites the original cf7 style:

    Delete this style in your theme:

    div.wpcf7 .screen-reader-response {
    position: absolute;
    overflow: hidden; */
    clip: rect(1px, 1px, 1px, 1px);
    height: 1px;
    width: 1px;
    margin: 0;
    padding: 0;
    border: 0;
    display: block;
    }

    Than it works!

  3. andrea.vicario
    Member
    Posted 11 months ago #

    Hi Rene,
    I don't find the cf7 style file to modfy, where is locate?
    Many thanks!
    Andrea

  4. Rene Hermenau
    Member
    Posted 11 months ago #

    i checked again. Must be another issue with your theme as the stylesheet is the original cf7 one.

    - Is this a custom theme or a purchased one?
    - Is there any third party cf7 addon running which you can disable for testing

  5. andrea.vicario
    Member
    Posted 11 months ago #

    Hi,
    We use one purchased theme for this new website is called Richer.
    In this website there another cf7 in funcion at page http://www.phorma.com/contact is the main contact page and here all cf7 messages succes/fail are ok.
    in page http://www.phorma.com/newsletter the messages still not work.

  6. Rene Hermenau
    Member
    Posted 11 months ago #

    What happens when you publish the contact form for a test on the newsletter page?

    Are the messages working than?

  7. andrea.vicario
    Member
    Posted 11 months ago #

    Now the newsletter page is online, the form works as when the visitors fill the name, email and push the confirm button, we receive regulary the email.
    The only thing is that any green success message appear to visitors and some one has repeat the subscription.

    The only funcion is that if you don't fill the name or email area, the edges comes in red color, but any error messages appear.

  8. gmsdesignworks
    Member
    Posted 11 months ago #

    having the same problem. the email goes through, but the success message never shows. just started happening with this latest update.

  9. gmsdesignworks
    Member
    Posted 11 months ago #

    looks like they've updated jQuery again which, every time they do that, it breaks stuff. don't know if they're using beta versions or what, but whatever they're doing, they need to stop.

  10. Rene Hermenau
    Member
    Posted 11 months ago #

    I see that you are using js_composer. Please deactivate it for testing. Does it work than?

    If this not work, deactivate other plugins for testing purposes as well to check which one causes the issue.

  11. andrea.vicario
    Member
    Posted 11 months ago #

    I have use the default Wp Visual Composer.
    I try to deactivate for a minute test. the website is collapse in graphic.
    In any case the menu was in funcion and in newsletter page I do the test.
    Any messages appears.

  12. gmsdesignworks
    Member
    Posted 11 months ago #

    is this being caused because of where in the progression the CF7 jquery files are being called? if so, is there a way to force it to load somewhere else? like in the header so it loads first? if not, the update is unusable.

    and i'm not using js_composer.

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