Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor Tracy Levesque

    (@liljimmi)

    🏳️‍🌈 YIKES, Inc. Co-Owner

    Hi Roy,

    What message are you expecting for an existing user? Do you have it set to update users who are already subscribed?

    Thank you!
    -Tracy

    Thread Starter ristonlock

    (@ristonlock)

    Hi Tracy,

    Yes, it’s set to update users who are already subscribed and the actual information update works fine.

    But after the form submission I only get a success message for a new user regardless if it’s a new one or an existing subscriber.

    I changed default custom messages for “Success Message” and “Email already subscribed” in a form settings, and the result still the same – the message for a new subscriber shows up even for an existing subscriber.

    I compared the behaviour to a standard embedded Mailchimp form and for an existing subscriber it throws an error “Subscriber already exists…”

    Plugin Contributor Tracy Levesque

    (@liljimmi)

    🏳️‍🌈 YIKES, Inc. Co-Owner

    Hello!

    We throw an “Subscriber already exists” message if you have it set to NOT update an existing subscriber. Otherwise, it give the same success message as a new subscriber (Thank you for subscribing!).

    The “Email already subscribed” message is for users if you have updates turned off. We also have a email verification message if you want users to verify updates to their profile via email.

    We’ll discuss and think about making a different message for existing subscribers. It is a good idea.

    Thank you!
    -Tracy

    Plugin Contributor Tracy Levesque

    (@liljimmi)

    🏳️‍🌈 YIKES, Inc. Co-Owner

    Added to the to-do list: https://github.com/yikesinc/yikes-inc-easy-mailchimp-extender/issues/552

    Thank you for bringing this to our attention.

    Thread Starter ristonlock

    (@ristonlock)

    I got it Tracy. Thanks for adding to the to-do list.

    I planed to use a “Thanks. Check your mail to confirm” message for new users and “I’ve just sent you a bonus” to existing subscribers.

    Plugin Contributor Tracy Levesque

    (@liljimmi)

    🏳️‍🌈 YIKES, Inc. Co-Owner

    That’s cool. We’ll make a generic already subscribed message and the ability to customize it like our other messages.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Success message for an existing user’ is closed to new replies.