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Magic Action Box
[resolved] Succes message wysija not showing (12 posts)

  1. emielm
    Member
    Posted 3 years ago #

    Hi,

    After submitting the wysija optin form the success message is not shown.
    Any idea on how to fix this?

    Thanks for your reply in advance!

    http://wordpress.org/extend/plugins/magic-action-box/

  2. Ryann Micua
    Member
    Plugin Author

    Posted 3 years ago #

    Hi @emielm, can you send us a url to where you are displaying this form? thanks!

  3. emielm
    Member
    Posted 3 years ago #

    Sorry, I can't because we already stopped using this plugin. We found another that works better for us.
    Thanks for your reply anyway.

  4. Ryann Micua
    Member
    Plugin Author

    Posted 3 years ago #

    closed

  5. Ryann Micua
    Member
    Plugin Author

    Posted 3 years ago #

    closed

  6. Made07
    Member
    Posted 3 years ago #

    Well, here the same!

    Magic Action Box is working fine. Subscribers DO receive their confirmation e-mail, but the success page/message is not showing up. This is a bit confusing for subscribers:

    http://leukereisjes.nl/50-korting-op-thalys-tickets-naar-parijs/

  7. Ryann Micua
    Member
    Plugin Author

    Posted 3 years ago #

    Hi, have you tried using just wysija without Magic Action Box?

    Also, there are javascript errors being thrown due to the old jquery version being loaded - v1.4. Although, I did test using the old jquery version, it still threw javascript errors but the success message did show up on my tests.

    I would suggest loading a newer version of jquery. You can ask around in the forums how to do this.

  8. Made07
    Member
    Posted 3 years ago #

    Thanks Ryann for getting back to me.

    Yep, just tried it without the magic box and just used a shortcode, but still the same.

    It is working correctly (as in: I receive the e-mail address from the subscriber), but it's just the confirmation page which is not showing up.

    Just installed a Jquery updater plugin, but still no luck.

    Any suggestions?

  9. Ryann Micua
    Member
    Plugin Author

    Posted 3 years ago #

    You could try deactivating all your plugins except Wysija (deactivate MAB too) then test the Wysija form while activating one plugin at a time. or, if you know how to use FireBug in Firefox or the Developer Tools in Chrome, you can check for the javascript error. By the way, just a thought - what is your WordPress version?

  10. khanlonlaw
    Member
    Posted 2 years ago #

    Hi Ryann,

    I recently installed MAB with Wysija on wordpress 3.6.1. I have the latest version of jquery. Everything is working except for the success message. I get the same result in both Chrome and Internet Explorer. Figuring out javascript errors is a bit above my knowledge level,so I can't chase that one down myself. Would you be able to take a look at my site and see what is going wrong?

    http://khanlonlaw.com/family-business-lawyer/

    Thanks!

  11. Ryann Micua
    Member
    Plugin Author

    Posted 2 years ago #

    Hi @khanlonlaw, could you try using Wysija without MAB?

    The error is being triggered by the jquery.ValidationEngine.js file (from wysija) but I doubt it's wysija plugin's fault because:

    1. jquery-updater plugin is loading jquery v2.0.3
    2. the theme is also loading jquery v1.3.2

    I'm not a javascript expert or anything but I think your theme is loading the jquery script incorrectly.

  12. khanlonlaw
    Member
    Posted 2 years ago #

    Hi Ryann,

    You rock! I got my theme to load jquery v2.0.3 and the success message showed up.

    Thank you!

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