Subtotal and total amount is incorrect when using currencies other than my main.

  • Resolved michelletracey

    (@michelletracey)


    4 years, 11 months ago

    Hi there,

    ISSUE 1.
    In the view cart page, the subtotal and total amount is incorrect. This is the case for both multiple items and a single item when using currencies other than my main currency.

    EG.
    Main currency: AUD.
    Item Cost: 18.00 AUD.
    Sale Price: 12.60 AUD

    Convert to: USD
    Item cost: 18.00 USD

    CART TOTALS
    Sale Price: 8.98 USD
    Subtotal: 6.41 USD
    Tax: 0.00
    Total: 6.41 USD

    ISSUE 2. (PRODUCT PAGE)
    When USD is selected than click on a product from the main shop page, USD is no longer active it defaults back to my main currency AUD.

    Apologies my site is not live so I am unable to give you the url.

    I have WordPress 5.2. Installed the Free Plugin version. I wish to upgrade to pro however, not until I know it works.

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    4 years, 11 months ago

    Side note: @julianvu I’ve archived your reply.

    Could you please keep support here? Your account was flagged for cause and one of those reasons was asking for back end access. For that reason please keep support here.

    Julian Vu

    (@julianvu)

    4 years, 11 months ago

    @michelletracey please deactive your plugins, keep WooCommerce and Multi currency activated. Check if it help. The problem caused by conflict with an other plugin.

Viewing 2 replies - 1 through 2 (of 2 total)
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