Support » Plugin: WebVTT » subtitles not available

  • Resolved Eric Malalel


    Recently, I have made different changes to my WP site:
    WP has been upgraded to latest version
    Your plugin has been upgraded to latest version
    I switched from HTTP to HTTPS
    I switched from PHP 5.4 to PHP 7
    Everything works fine on my site, except subtitles which are no longer displayed. Here is the page where I use your plugin:
    And here is the shortcode I use, which was working fine before all these updates:
    [video width="1280" height="720" mp4=""][/video]
    Please tell me what’s wrong, thanks in advance.

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  • Plugin Author bobbywalters


    Hey Eric,

    I viewed the page today and I was able to see the English, French, and Chinese subtitles and switching between them seemed fine.

    I apologize for the late reply but were you able to track down what the problem was since everything seems OK now?


    I agree, it’s working again, and I have changed nothing. weird…
    But it works, so just close this, and thanks for feedback anyway.

Viewing 2 replies - 1 through 2 (of 2 total)
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