Support » Plugin: Subtitles » subtitles missing in mailpoet,flashissue,and other newsletterapps

  • Resolved hammerschmidt

    (@hammerschmidt)


    hello,
    due to the fact that the subtitles are not automatically being pulled into the editors of a dozen newslettertools that I’ve tested (but now especially mailpoet as one of the leading wordpress editor tools with drang’n’drop for posts) I’m sadly forced to remove the subtitles plugin again. when printing a website or making a pdf of a post the subtitle is also combined with the title (in the title’s typo) – like an overlong title. printerfriendly (social sharing option) is also not recognizing them…so there are too many 3rd party-dependencies not being met.

    therefore I would urgently need a php-myadmin-querie to copy the subtitle (value of _subtitle from post meta) to the beginning of the regarding post itself (post_content) and save the post again (with the two combined texts in the database as post_content) so I can grab my teaser text via excerpts from the beginning of the post’s text..
    any help is very much welcome!

    https://wordpress.org/plugins/subtitles/

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Philip Arthur Moore

    (@philiparthurmoore)

    Hi there,

    There’s a lot to digest here. It seems like you’re running into multiple issues with the plugin, some of which I’ve already addressed here, but would you mind giving me a few days to dive into the rest of your question and see what can be done to help you out? We’re hammered with work at the moment and I won’t have time to dig into this until some point this weekend. Thanks so much for your patience.

    Cheers,
    Philip

    sure, if you find the time check out the appearance of the subtitles in the mailpoet drag’n’ drop editor and (the newsletter-editor for gmail-users:) flashissue (it won’t recognize them as well) …
    have a nice day, cheers!

    Plugin Author Philip Arthur Moore

    (@philiparthurmoore)

    Hi there,

    Apologies for the delay on this. I’m preparing to release 2.2.0 and will revisit this thread today to see if there’s anything I can do to help you out. Thanks so much for your patience.

    Cheers,
    Philip

    Plugin Author Philip Arthur Moore

    (@philiparthurmoore)

    @hammerschmidt, are you still dealing with any of the issues that you brought up a while back? In general it’s best to list them out, like:

    1. This issue…
    2. Another one
    3. Final one…

    Otherwise it’s impossible for me to figure out which issues have been handled and which you’re still dealing with. 2.2.0 will be released today, but I’ll be happy to revisit anything that you still need assistance with during the next release.

    Cheers,
    Philip

    hello, the issue i mentioned about a month ago is not as diverse or complicated as it may sound but actually pretty simple:

    professional blogs and news-sites work with third-party plugins for their newsletters, which do not recognize the subtitle-field (since it is a custom-field built by your plugin) but rather work with standard excerpts of the posts content (which is also the way that most news-themes grab some attention-seeking content from the first few lines of an article to display it with the headline and an image in all sorts of layout-blocks, typically followed by a few dots (….) and a “read more”-button which links to the entire post/article/whatever.

    I guess I’m right when I’m assuming that the typical usage of a subtitle would be some sort of “after the headline-“- teaser- information about the following post/article – or in other words an intro to the rest of the content.

    i just mentioned those 3rd party-software-names to name a few popular examples which I had already tested but not to raise a bigger number of issues for it remains the same and single one: when building a newsletter with any given tool that pulls in posts from the backend you will end up with a headline and the content of the post. the subtitle, as the teaser info, or “intro” will be missing (if you don’t repeat yourself and write the content of the subtitle into the beginning of the posts body-content as well) since 3rd party solutions work with headlines, excerpts (of the content), and the content itself.

    I don’t know if you look at this as an issue or rather a general concern regarding the usage of subtitles in general, but all i want to say is that if you use a subtitle – and you probably do it because it is a nice way of displaying important teaser-and intro-information – you will loose this very information if you start sending out newsletters (with whatever solution) since they do not know or recognize that your teaser-text/intro is in an extra field called “subtitles” or “_subtitle”.
    cheers!

    p.s. I’m currently looking for a databasequery which could help me add my subtitles to the beginning of the content (maybe
    in between) so i could use/reference older articles in newsletters as well…without the information of the subtitles missing from the content. I’d highly appreciate any help in combining subtitles and content inside of the content!!!

    Plugin Author Philip Arthur Moore

    (@philiparthurmoore)

    @hammerschmidt, thanks a ton for expanding on the issue. Weekends are time for me to dig through Subtitles issues. I’ll follow up with you as soon as possible. 2.2.1 was just released and I’d like to ride that momentum and fix a few other issues, including some you’ve raised.

    Cheers,
    Philip

    Plugin Author Philip Arthur Moore

    (@philiparthurmoore)

    Hi there,

    Please give this a listen and I’ll be in touch with you again super-super soon. Thank you so much for your patience!

    Audio Link: https://cloudup.com/cCs_niffI1X

    Cheers,
    Philip, CTO

Viewing 7 replies - 1 through 7 (of 7 total)
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