Subtitles Don't Show Up On My Site

  • Resolved Dan Kirsch

    (@stratosteam)


    8 years, 6 months ago

    Yes, the dreaded it just isn’t working – meaning that although I have entered a subtitle, it doesn’t show on the page. My problem is that I have read the “Subtitles Don’t Show Up On My Site” section but clearly I don’t understand WP enough to know what the heck “the_title being present in your theme” means (i.e., present where???) or “the WordPress Loop” and that tags are supposed to be in the loop? (uh, so I’m using a Studio Press Genesis theme…wouldn’t it be likely that they’d have done what they should have done?) Is there a “talk to me like a 5th grader” how-to on this?

    https://wordpress.org/plugins/subtitles/

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author Philip Arthur Moore

    (@philiparthurmoore)

    8 years, 6 months ago

    Hi there,

    If subtitles aren’t showing up on your site, can you show me the exact URL where you expect them to show? I need to see if it’s a single post, single page, or index view. If possible, could you also paste the codeof your single.php and/or page.php files so that I can inspect them?

    There are custom template tags available to use if the automated output won’t work, as well.

    Cheers,
    Philip

    Thread Starter Dan Kirsch

    (@stratosteam)

    8 years, 6 months ago

    Hi Philip,
    Wow, thanks for a quick response!

    The first part is easy — here is the the URL of a page that I added a subtitle to: http://www.ikmpro.org/km-certification/

    About the paste of the code….I understand the words (lol), but have no clue where I go to get that code. Is that inside of WP somewhere?

    Thanks!
    Dan

    Thread Starter Dan Kirsch

    (@stratosteam)

    8 years, 6 months ago

    Also, had an under construction page showing but just turned that off so that you can see things.

    Plugin Author Philip Arthur Moore

    (@philiparthurmoore)

    8 years, 6 months ago

    Hi Dan,

    So it looks like this is a page. I do not own Genesis so I can’t tell you exactly where that code is; you may need to ask the theme developers where the title output for pages is happening, so that you know exactly which file is being used to show the titles. This is the only way that I’d be able to diagnose what’s wrong (my hunch is that the title is being used out of The Loop and so the plugin is ignoring it on your page).

    Cheers,
    Philip

    Thread Starter Dan Kirsch

    (@stratosteam)

    8 years, 6 months ago

    Thanks for looking! So if I go to them and ask: “where the title output for pages is happening?” That is the right question?

    Thanks,

    Dan

    Plugin Author Philip Arthur Moore

    (@philiparthurmoore)

    8 years, 6 months ago

    Yes, that’s correct Dan. You can refer them to this thread if need be, as well.

    Cheers,
    Philip

    Thread Starter Dan Kirsch

    (@stratosteam)

    8 years, 6 months ago

    I’ve posted over on the Studio Press forum, will see if I get an answer.

    Thanks again!

    Dan

    Plugin Author Philip Arthur Moore

    (@philiparthurmoore)

    8 years, 6 months ago

    Great. Let me know!

    Cheers,
    Philip

    Thread Starter Dan Kirsch

    (@stratosteam)

    8 years, 6 months ago

    FYI — while I haven’t yet received any response on the Genesis forum, it dawned on me that I can certainly confirm that it is an issue with the Genesis theme by simply activating one of the stock WP themes, and yup, your plugin worked just fine there.

    Plugin Author Philip Arthur Moore

    (@philiparthurmoore)

    8 years, 6 months ago

    Excellent. Thanks for confirming!

    Cheers,
    Philip

Viewing 10 replies - 1 through 10 (of 10 total)
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