Title: Subsrcribing ont working
Last modified: September 9, 2022

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# Subsrcribing ont working

 *  Resolved [perceval56310](https://wordpress.org/support/users/perceval56310/)
 * (@perceval56310)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/subsrcribing-ont-working/)
 * I have reinstalled the plugin MailPoet. After consulting for many days all the
   tutorials I could refer, I’m always not able to make the visitors subscribe to
   my newsletter. The form is installed as a widget in the home page.
    Making a 
   test from my own PC with my mail address and connected as manager of the site,
   all works perfectly. But if anyone want to subscribe to my newsletter from his
   PC the message inviting to check the confirmation mail does not appear. In place,
   an other page is showed. Checking the list their mails don’t appear of course.
   It seems that the procedure only works when the visitor is connected, but could
   he be connected before having subscribe ? Please find a solution
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fsubsrcribing-ont-working%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [Ojoma a11n](https://wordpress.org/support/users/geraltrivia/)
 * (@geraltrivia)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/subsrcribing-ont-working/#post-15994630)
 * Hello [@perceval56310](https://wordpress.org/support/users/perceval56310/) ,
 * Thanks for reaching out!
 * This error usually indicates an issue with your sending method.
 * Do you see any errors in MailPoet > Help > System Status?
 * Do you use MailPoet Sending Service? If yes, can you send a test newsletter, 
   or the issue is isolated to confirmation emails?
 * Looking forward to hearing back from you.
 * Have a great day!
 *  Thread Starter [perceval56310](https://wordpress.org/support/users/perceval56310/)
 * (@perceval56310)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/subsrcribing-ont-working/#post-15994910)
 * I use MailPoet Sending Service. After having add my friend’s mail adress in the
   list, sending a test newsletter, I received the newsletter but my friend not.
 *  Plugin Support [Ojoma a11n](https://wordpress.org/support/users/geraltrivia/)
 * (@geraltrivia)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/subsrcribing-ont-working/#post-15995020)
 * Hello again [@perceval56310](https://wordpress.org/support/users/perceval56310/),
 * Thank you for getting back to us.
 * Please contact us via [https://www.mailpoet.com/support/sales-pre-sales-questions/](https://www.mailpoet.com/support/sales-pre-sales-questions/)
   and include a link to this thread.
 * We’ll be able to provide you with more information there.
 * Cheers!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Subsrcribing ont working’ is closed to new replies.

 * ![](https://ps.w.org/mailpoet/assets/icon-256x256.png?rev=3284564)
 * [MailPoet - Newsletters, Email Marketing, and Automation](https://wordpress.org/plugins/mailpoet/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/mailpoet/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/mailpoet/)
 * [Active Topics](https://wordpress.org/support/plugin/mailpoet/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/mailpoet/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/mailpoet/reviews/)

## Tags

 * [confirmation](https://wordpress.org/support/topic-tag/confirmation/)
 * [message](https://wordpress.org/support/topic-tag/message/)

 * 3 replies
 * 2 participants
 * Last reply from: [Ojoma a11n](https://wordpress.org/support/users/geraltrivia/)
 * Last activity: [3 years, 9 months ago](https://wordpress.org/support/topic/subsrcribing-ont-working/#post-15995020)
 * Status: resolved