Support » Plugin: WooCommerce » Subscriptions: How to show cart for manual renewals?

  • Resolved braunsch

    (@braunsch)


    Hello –
    I use both the membership and the subscription plugin. I am allowing my members to renew their subscriptions manually – and I am not using the fast “renewal modal”. Now, when a member clicks on the “Renew Now” button on the Subscriptions page, they get immediately sent to the checkout page.
    How can I change this that “Renew Now” goes to the cart page instead?
    (On the cart page, I can show linked products that I hope the member will add prior to checking out).
    I found some hints here: https://docs.woocommerce.com/document/subscriptions/faq/#section-58 – but this apparently works only for new orders, and not work for (manual) renewals.
    Any ideas anyone?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Nico

    (@nicolamustone)

    Automattic Happiness Engineer

    Hello there,
    This would not be possible since renewing is not the same as purchasing a new subscription with an item in the cart.

    In this process there is no cart.

    I think this might be possible with custom code, but I am not 100% sure. It might need a big code change. I’m going to leave it open for a bit to see if anyone is able to chime in to help you out.

    I can also recommend the following places for more development-oriented questions:

    1. WooCommerce Slack Community: https://woocommerce.com/community-slack/
    2. WooCommerce FB group: https://www.facebook.com/groups/advanced.woocommerce/
    Thread Starter braunsch

    (@braunsch)

    Thank you for your reply!
    I am just wondering about your statement that there is no cart in this process: When I am on the checkout page I see the icon with my cart – and with one item in the cart. I can click on the cart and see that it holds my subscription renewal as the only item.
    At that point, I see my linked products and can add them to the cart – and then return to the checkout.
    How would it be possible to get directly to that cart – or am I missing something here?

    Thanks again!

    Luminus Alabi a11n

    (@luminus)

    Automattic Happiness Engineer

    Hi @braunsch,

    As Nicola mentioned, this requires custom development as you’re trying to change the behaviour of a premium plugin.

    You’ll want to speak to your developer about this. If you don’t have a go-to developer, we highly recommend contacting one of the services on our customizations page: https://woocommerce.com/customizations/.

    Plugin Support EtienneP a11n

    (@etiennep)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)
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