Hi there,
Sorry about the delay in getting back to you!
I had a look at your site and can see that Jetpack isn’t connected. While your site is publicly accessible, we cannot access your site’s XML-RPC file:
https://softwarelay.com/xmlrpc.php
This file is used by Jetpack and other plugins and apps to connect to your site. It must return the following message:
XML-RPC server accepts POST requests only.
You can see a working example here:
http://jetpack.com/xmlrpc.php
Since your site returns a 403 Forbidden error for this page, I would recommend that you check the following:
1) Do you use any security plugins that may block access to this file? If so, could you try to disable them?
2) Does your hosting provider block access to this file? If you don’t find any plugin that may block access to the file on your site, I would recommend that you get in touch with your host.
Cheers.
