Title: Subscription Status Doesn’t update
Last modified: April 24, 2019

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# Subscription Status Doesn’t update

 *  [hwsiew](https://wordpress.org/support/users/hwsiew/)
 * (@hwsiew)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/subscription-status-doesnt-update/)
 * Hi,
 * When the status of the subscription is changed in PayPal dashboard, the correct
   status of the subscription doesn’t update on our website. I can see the paypal
   IPN received an ‘subscr_cancel’ in our website log.
 * And, new order will be automatically created with the status of ‘on-hold’ for
   what reason?
 * Thanks
    -  This topic was modified 7 years, 1 month ago by [hwsiew](https://wordpress.org/support/users/hwsiew/).

Viewing 1 replies (of 1 total)

 *  Plugin Author [YITHEMES](https://wordpress.org/support/users/yithemes/)
 * (@yithemes)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/subscription-status-doesnt-update/#post-11461606)
 * Hi [@hwsiew](https://wordpress.org/support/users/hwsiew/) ,
    Thanks for your 
   feedback, we will check about this issue and as soon as possible we will release
   a new update.

Viewing 1 replies (of 1 total)

The topic ‘Subscription Status Doesn’t update’ is closed to new replies.

 * ![](https://ps.w.org/yith-woocommerce-subscription/assets/icon-128x128.gif?rev
   =3146401)
 * [YITH WooCommerce Subscription](https://wordpress.org/plugins/yith-woocommerce-subscription/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/yith-woocommerce-subscription/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/yith-woocommerce-subscription/)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/yith-woocommerce-subscription/unresolved/)
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 * 1 reply
 * 2 participants
 * Last reply from: [YITHEMES](https://wordpress.org/support/users/yithemes/)
 * Last activity: [7 years, 1 month ago](https://wordpress.org/support/topic/subscription-status-doesnt-update/#post-11461606)
 * Status: not resolved