Subscription required message

  • therealgilles

    (@chamois_blanc)


    6 years, 7 months ago

    Still getting this with 2.2.16:

    You must have a valid subscription in order to get upgrades or support for this plugin. Purchase a subscription or enter an existing site key.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Beda

    (@bedas)

    6 years, 7 months ago

    I do not see that message on an unregistered Types Test-Website.

    Please try the steps here to see if these solve the issue:
    https://wordpress.org/support/topic/updating-problems-2/#post-9430316
    https://wordpress.org/support/topic/updating-problems-2/#post-9393978

    If these do not solve the issue, please let me know as soon as possible.

    To use Types, you do not need to register it.

    If you want to get Support from our own forum, then you need to register for the forum, but that is free.

    Now, perhaps you mean another message, that was introduced with the last update of Types, but that should/would happen only if you have a Toolset Subscription (paid plugin) – and it is not related to the Update notice.

    Please let me know as soon as possible if the steps solve your issue, and if not, it would be recommendable you would post it in the Forum mentioned above, as there, i can also ask for Access or Site’s Snapshots.

    Thread Starter therealgilles

    (@chamois_blanc)

    6 years, 7 months ago

    The message appears on the installed plugins page.

    Plugin Support Beda

    (@bedas)

    6 years, 7 months ago

    I still do not see it.

    I would like to solve this for good.

    Can you follow my idea from here to provide us more information?

Viewing 3 replies - 1 through 3 (of 3 total)
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