Title: Subscription Payment Failure Question
Last modified: October 5, 2023

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# Subscription Payment Failure Question

 *  Resolved [jointmarketer](https://wordpress.org/support/users/jointmarketer/)
 * (@jointmarketer)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/subscription-payment-failure-question/)
 * When the subscription of a user fails, I want to automatically remove the plan
   from the user. But right now, I’m not seeing any option to do so. The only option
   is to block user access to the plan.
 * Please how do I enable Armember to automatically remove the plan from a user 
   if their subscription payment fails?
 * Thank you.

Viewing 1 replies (of 1 total)

 *  Plugin Support [dimplemodi](https://wordpress.org/support/users/dimplemodi/)
 * (@dimplemodi)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/subscription-payment-failure-question/#post-17115986)
 * Hello,
 * Apologies for the delayed response.
 * In the event of a failed payment for a member’s membership plan, their membership
   plan’s access will be temporarily restricted, rendering them unable to access
   the permitted membership content.
 * However, if the payment gateway retries and the payment is successful within 
   a few days, the membership plan will be reinstated. Consequently, removing the
   membership plan is not feasible.
 * Thanks,

Viewing 1 replies (of 1 total)

The topic ‘Subscription Payment Failure Question’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/armember-membership_1a2538.svg)
 * [ARMember - Membership Plugin, Content Restriction, Member Levels, User Profile & User signup](https://wordpress.org/plugins/armember-membership/)
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 * 1 reply
 * 2 participants
 * Last reply from: [dimplemodi](https://wordpress.org/support/users/dimplemodi/)
 * Last activity: [2 years, 7 months ago](https://wordpress.org/support/topic/subscription-payment-failure-question/#post-17115986)
 * Status: resolved