Support » Plugin: WooCommerce Stripe Subscription Payment Gateway » Subscription not working in live mode

  • Resolved lawebmobile

    (@lawebmobile)


    Hello,

    Can you help me with this problem.

    1- I have SSL enabled on the site.
    2- The secret key and the Publishable keys are good.
    3- The plan ID is good.
    4- It’s working on test mode but not in live mode.

    Thanks.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author wsspg

    (@wsspg)

    Hi lawebmobile,

    I’m sorry to hear you’re having problems with Wsspg; what are you seeing in your logs ? ( https://dashboard.stripe.com/live/logs )

    Only the plans I’ve created… :

    STATUS DESCRIPTION DATE
    200 OK POST /v1/plans 2017/07/21 10:46:04
    200 OK POST /v1/plans 2017/07/21 10:45:40
    200 OK POST /v1/plans 2017/07/21 10:45:03

    Look’s like it doesn’t see the live key or it’s not connecting.

    Can you see something else?

    Here’s what I see in the test logs :

    STATUS DESCRIPTION DATE
    404 ERR POST /v1/plans/1133 2017/07/21 11:21:32
    404 ERR POST /v1/plans/1133 2017/07/21 11:21:32
    404 ERR POST /v1/plans/1122 2017/07/21 10:54:19
    404 ERR POST /v1/plans/1122 2017/07/21 10:54:18

    It seem’s it doesn’t go in live mode…

    In the error log’s it say’s :

    07-21-2017 @ 18:08:20 – [ error ][ subscriptions ][ ]: stdClass Object
    (
    [type] => invalid_request_error
    [message] => Invalid API Key provided:
    )

    07-21-2017 @ 18:08:24 – [ error ][ subscriptions ][ ]: stdClass Object
    (
    [type] => invalid_request_error
    [message] => Invalid API Key provided:
    )

    But I’ve look and copy a few times and it is the accurate SK and PK.

    Plugin Author wsspg

    (@wsspg)

    Hi again,

    Sorry to hear you’re still having trouble with Wsspg. Let’s see if we can get this sorted out for you.

    Just to rule a few things out, could you please verify the following:

    Is Stripe set to live mode ?

    Is Wsspg set to live mode ?

    Do the Secret/Publishable keys have any leading or trailing whitespace in them ?

    Thank you for using Wsspg !

    Plugin Author wsspg

    (@wsspg)

    Closing this topic (no response).

    My response got erased… this is not working at all.

    Is Stripe set to live mode ? yes

    Is Wsspg set to live mode ? yes

    Do the Secret/Publishable keys have any leading or trailing whitespace in them ? no

    I think I’ll just find a better plugin. Thanks.

    Plugin Author wsspg

    (@wsspg)

    Hello,

    I’m sorry to hear that you’ve had a bad experience !

    Being unable to reproduce your problem, it was not possible to diagnose the issue you were having.

    Thank you for using Wsspg, and best of luck with your future choices.

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Subscription not working in live mode’ is closed to new replies.