Title: Subscription not automatically fired
Last modified: June 12, 2018

---

# Subscription not automatically fired

 *  Resolved [sebastienortega](https://wordpress.org/support/users/sebastienortega/)
 * (@sebastienortega)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/subscription-not-automatically-fired/)
 * Hi.
 * I have the same issue as [@robjh](https://wordpress.org/support/users/robjh/)
   [here](https://wordpress.org/support/topic/recurring-payments-not-happening-automatically/)
   but there is no solution on his topic.
    Subscriptions are OK with paypal, but
   not with stripe and everyday the renewal date change for the next day. Any suggestion?

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [melinda a11n](https://wordpress.org/support/users/melindahelt/)
 * (@melindahelt)
 * Automattic Happiness Engineer
 * [7 years, 11 months ago](https://wordpress.org/support/topic/subscription-not-automatically-fired/#post-10397133)
 * Hi there!
 * Are you seeing any errors in your Stripe Error Log at the time that the subscriptions
   are not renewing?
 *  Thread Starter [sebastienortega](https://wordpress.org/support/users/sebastienortega/)
 * (@sebastienortega)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/subscription-not-automatically-fired/#post-10397249)
 * Hi Melinda !
 * Unfortunately no, I only have log from first purchase.
 * BTW, if I run myself the stripe request from “Scheduled Actions” panel everything
   goes well.
 * Here is the log of today: woocommerce-gateway-stripe-2018-06-13-16e851ded4e93eb59336ce4c8bbb1a68.
   log
 *     ```
       06-13-2018 @ 09:44:29 - 
       ====Stripe Version: 4.1.4====
       ====Start Log====
       Redirecting to Stripe Checkout page for order 108357
       ====End Log====
   
       06-13-2018 @ 09:44:40 - 
       ====Stripe Version: 4.1.4====
       ====Start Log====
       Error: stdClass Object
       (
           [token_id] => 
           [customer] => 
           [source] => 
           [source_object] => 
       )
   
       ====End Log====
   
       06-13-2018 @ 09:44:57 - 
       ====Stripe Version: 4.1.4====
       ====Start Log====
       Error: stdClass Object
       (
           [token_id] => 
           [customer] => 
           [source] => 
           [source_object] => 
       )
   
       ====End Log====
   
       06-13-2018 @ 09:45:18 - 
       ====Stripe Version: 4.1.4====
       ====Start Log====
       Error: stdClass Object
       (
           [token_id] => 
           [customer] => 
           [source] => 
           [source_object] => 
       )
   
       ====End Log====
   
       06-13-2018 @ 09:45:19 - 
       ====Stripe Version: 4.1.4====
       ====Start Log====
       Error: stdClass Object
       (
           [token_id] => 
           [customer] => 
           [source] => 
           [source_object] => 
       )
   
       ====End Log====
   
       06-13-2018 @ 09:45:19 - 
       ====Stripe Version: 4.1.4====
       ====Start Log====
       Error: stdClass Object
       (
           [token_id] => 
           [customer] => 
           [source] => 
           [source_object] => 
       )
   
       ====End Log====
   
       06-13-2018 @ 09:45:20 - 
       ====Stripe Version: 4.1.4====
       ====Start Log====
       Error: stdClass Object
       (
           [token_id] => 
           [customer] => 
           [source] => 
           [source_object] => 
       )
   
       ====End Log====
   
       06-13-2018 @ 09:45:21 - 
       ====Stripe Version: 4.1.4====
       ====Start Log====
       Error: stdClass Object
       (
           [token_id] => 
           [customer] => 
           [source] => 
           [source_object] => 
       )
   
       ====End Log====
       ```
   
 *  [Thomas Shellberg](https://wordpress.org/support/users/shellbeezy/)
 * (@shellbeezy)
 * Automattic Happiness Engineer
 * [7 years, 10 months ago](https://wordpress.org/support/topic/subscription-not-automatically-fired/#post-10406370)
 * [@sebastienortega](https://wordpress.org/support/users/sebastienortega/) – please
   create a ticket with WooCommerce support:
 * [https://woocommerce.com/my-account/create-a-ticket/](https://woocommerce.com/my-account/create-a-ticket/)

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Subscription not automatically fired’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-gateway-stripe/assets/icon-256x256.png?rev=3177277)
 * [WooCommerce Stripe Payment Gateway](https://wordpress.org/plugins/woocommerce-gateway-stripe/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-gateway-stripe/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-gateway-stripe/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-gateway-stripe/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-gateway-stripe/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-gateway-stripe/reviews/)

 * 3 replies
 * 3 participants
 * Last reply from: [Thomas Shellberg](https://wordpress.org/support/users/shellbeezy/)
 * Last activity: [7 years, 10 months ago](https://wordpress.org/support/topic/subscription-not-automatically-fired/#post-10406370)
 * Status: resolved