Title: Subscription Incompatibility
Last modified: February 4, 2024

---

# Subscription Incompatibility

 *  Resolved [logicbasebalili](https://wordpress.org/support/users/logicbasebalili/)
 * (@logicbasebalili)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/subscription-incompatibility/)
 * There is an on-going issue between Woocommerce and Woocommerce Subscriptions.
   When updating a user profile with subscriber role, site is throwing a critical
   error.
 * Tested it with only the two plugins are active and using a 2024 theme.

Viewing 1 replies (of 1 total)

 *  [Beauty of Code (woo-hc)](https://wordpress.org/support/users/beautyofcode/)
 * (@beautyofcode)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/subscription-incompatibility/#post-17398137)
 * Hey there 👋
 * Thanks for reaching out!
 * It seems like you are having issues with [Woo Subscriptions](https://woo.com/products/woocommerce-subscriptions/),
   where updating a user profile with subscriber role is throwing a critical error,
   correct?
 * Since this specific issue relates to a premium extension, if you have a valid
   license, please contact us directly via [Woo.com → My Account → Support](https://woo.com/my-account/create-a-ticket/?form=ticket).
 * You may need to log in to the account used to purchase the extension before you
   are able to access that page.
 * As per the [forum guidelines](https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products),
   no support for premium extensions is done here but we will be happy to assist
   you further from there.
 * Cheers!

Viewing 1 replies (of 1 total)

The topic ‘Subscription Incompatibility’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504)
 * [WooCommerce](https://wordpress.org/plugins/woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Beauty of Code (woo-hc)](https://wordpress.org/support/users/beautyofcode/)
 * Last activity: [2 years, 2 months ago](https://wordpress.org/support/topic/subscription-incompatibility/#post-17398137)
 * Status: resolved