Subscription form error

  • epsignups2020

    (@epsignups2020)


    2 years, 8 months ago

    When I try to sign up using the subscription form created in Sendinblue I am getting the error message “Your subscription could not be saved. Please try again”.

    What could be the cause of this error please?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter epsignups2020

    (@epsignups2020)

    2 years, 7 months ago

    Is there any update on this please?

    Plugin Support Sarah823

    (@sendinbluecustomercare)

    2 years, 7 months ago

    Hello @epsignups2020

    Thanks for reaching out.

    Please may you confirm you have either posted this to your site using the shortcode or created this is Sendinblue and shared to WP via iframe?

    We often see this error when the form has been incorrectly posted.

    To eliminate conflict with other plugins/themes we would recommend the iframe method.

    Please let me know how you get on.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Subscription form error’ is closed to new replies.