Support » Plugin: WP WooCommerce Mailchimp » Subscription failed at checkout

  • R181

    (@r181)


    Upon checking out, customers email addresses failed to be added to mailchimp list.

    I received the error message linked above.

    After checking the settings tab in Woo – the API key was not registering. I have had successful subscriptions with it for about 3 weeks – just started playing up now.

    Oddly this morning it is recognising the API key again – I want to find out what went wrong though as I will now have to manually add the missed subscriptions to MC.

    Any help would be great. Also will the plugin be okay with the new version of Woo before I update?

    Thanks

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Saint Systems

    (@saintsystems)

    @r181 We would need you to enable detailed logging on the WooCommerce > Settings > Mailchimp > Troubleshooting tab so we can review the detailed error message. This looks like it may have been an transient network error communicating with the Mailchimp API.

    Let us know if you’re still experiencing any issues or need us to review the logs.

Viewing 1 replies (of 1 total)
  • The topic ‘Subscription failed at checkout’ is closed to new replies.