Title: Subscription confirmation error
Last modified: January 15, 2020

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# Subscription confirmation error

 *  Resolved [webtsign](https://wordpress.org/support/users/webtsign/)
 * (@webtsign)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/subscription-confirmation-error/)
 * Hello,
    if a user subscribes to the blog he will receive the confirmation email
   with the link for confirmation. However, he then comes to a television page with
   the following text:
 * “Sorry, you could not be found. Please contact the administrator.”
 * What is the reason that the user cannot complete the registration?

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Malay Ladu](https://wordpress.org/support/users/malayladu/)
 * (@malayladu)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/subscription-confirmation-error/#post-12342911)
 * Hi,
 * Sorry for the inconvenience you had.
 * Please let us know which version of Email Subscribers are you using? Can you 
   please resend the confirmation email and check once again?
 *  [vaksupport](https://wordpress.org/support/users/vaksupport/)
 * (@vaksupport)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/subscription-confirmation-error/#post-12467251)
 * Hello,
 * We’re wondering if you have had a to review our last message yet?
 * Please let us know if the issue persists. We’ll be happy to help.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Subscription confirmation error’ is closed to new replies.

 * ![](https://ps.w.org/email-subscribers/assets/icon-256x256.png?rev=2274172)
 * [Email Subscribers & Newsletters - Email Marketing, Post Notifications & Newsletter Plugin for WordPress](https://wordpress.org/plugins/email-subscribers/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/email-subscribers/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/email-subscribers/)
 * [Active Topics](https://wordpress.org/support/plugin/email-subscribers/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/email-subscribers/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/email-subscribers/reviews/)

## Tags

 * [confirmation link](https://wordpress.org/support/topic-tag/confirmation-link/)

 * 2 replies
 * 3 participants
 * Last reply from: [vaksupport](https://wordpress.org/support/users/vaksupport/)
 * Last activity: [6 years, 2 months ago](https://wordpress.org/support/topic/subscription-confirmation-error/#post-12467251)
 * Status: resolved