Title: Subscription Confirmation Email
Last modified: August 30, 2016

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# Subscription Confirmation Email

 *  [loveislovephotos](https://wordpress.org/support/users/loveislovephotos/)
 * (@loveislovephotos)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/subscription-confirmation-email/)
 * I have had several people sign up on my website form but they are not getting
   a confirmation email.
 * I sent the same email to myself and it didn’t come through on my end either.
 * This is the only newsletter subcription that works with my theme. So it’s imparative
   that it works.
 * [https://wordpress.org/plugins/wysija-newsletters/](https://wordpress.org/plugins/wysija-newsletters/)

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [Omy](https://wordpress.org/support/users/omy/)
 * (@omy)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/subscription-confirmation-email/#post-6798229)
 * I have the same issue – would love to figure it out.
 * Thanks!
 * I have it all set up with SendGrid, and i haven’t sent any newsletter yet, so
   I can’t be considered a spammer.
 *  [Wysija](https://wordpress.org/support/users/wysija/)
 * (@wysija)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/subscription-confirmation-email/#post-6798279)
 * [@loveislovephotos](https://wordpress.org/support/users/loveislovephotos/) are
   you sure your sending method is working?
 * [@omy](https://wordpress.org/support/users/omy/) Have you enabled this: [https://support.mailpoet.com/knowledgebase/sendgrid-api/](https://support.mailpoet.com/knowledgebase/sendgrid-api/)?
 *  [Omy](https://wordpress.org/support/users/omy/)
 * (@omy)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/subscription-confirmation-email/#post-6798280)
 * Yes, I have done that. I have done the test email and successfully had it go 
   through as well.
 *  [KoriMiller](https://wordpress.org/support/users/korimiller/)
 * (@korimiller)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/subscription-confirmation-email/#post-6798310)
 * I think I’m having a similar problem. I’ve got Feature Box Lite by Plugmatter
   running. I followed their instructions for adding Mailpoet to the box. When I
   test this, my email gets added to my MailPoet New Releases list, but no email
   gets sent to me. I have an auto email scheduled to go out immediately after someone
   signs up for my new releases list. I’m also not receiving any sort of confirmation
   email before that auto mail is supposed to go out.
 * I’ve set my emails up to go via my own site because my list is tiny.
 * What am I missing?
 *  [Omy](https://wordpress.org/support/users/omy/)
 * (@omy)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/subscription-confirmation-email/#post-6798323)
 * Any suggestions? I’d love to get this sorted out. Thanks
 *  [Wysija](https://wordpress.org/support/users/wysija/)
 * (@wysija)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/subscription-confirmation-email/#post-6798355)
 * This is probably related to your sending method.
 * [https://support.mailpoet.com/knowledgebase/my-newsletters-are-not-being-sent/](https://support.mailpoet.com/knowledgebase/my-newsletters-are-not-being-sent/)
 * We recommend SendGrid to solve this.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Subscription Confirmation Email’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/wysija-newsletters_ffddcc.svg)
 * [MailPoet Newsletters (Previous)](https://wordpress.org/plugins/wysija-newsletters/)
 * [Support Threads](https://wordpress.org/support/plugin/wysija-newsletters/)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/wysija-newsletters/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wysija-newsletters/reviews/)

 * 6 replies
 * 4 participants
 * Last reply from: [Wysija](https://wordpress.org/support/users/wysija/)
 * Last activity: [10 years, 7 months ago](https://wordpress.org/support/topic/subscription-confirmation-email/#post-6798355)
 * Status: not resolved