Support » Plugin: Paid Memberships Pro » Subscription Cancellation E-Mail

  • Resolved theawesomeladiesproject

    (@theawesomeladiesproject)



    Hello –

    I am having the same problem as these two posts:
    https://wordpress.org/support/topic/an-email-from-xxx/
    https://wordpress.org/support/topic/paypal-error-cancelling-subscription/

    but I am already using PayPal Express for payment.

    I can post more of the e-mail I received if necessary –
    Associated Order:
    MemberOrder::__set_state(array(
    ‘gateway’ => ‘paypalexpress’,
    ‘Gateway’ =>
    PMProGateway_paypalexpress::__set_state(array(
    ‘gateway’ => ‘paypalexpress’,
    ‘httpParsedResponseAr’ =>
    array (
    ‘TIMESTAMP’ => ‘2017-11-04T01:09:19Z’,
    ‘CORRELATIONID’ => ’66acf2e48403f’,
    ‘ACK’ => ‘Failure’,
    ‘VERSION’ => ‘72.0’,
    ‘BUILD’ => ‘39206242’,
    ‘L_ERRORCODE0’ => ‘11556’,
    ‘L_SHORTMESSAGE0’ => ‘Invalid profile status for cancel action; profile should be active or suspended’,
    ‘L_LONGMESSAGE0’ => ‘Invalid profile status for cancel action; profile should be active or suspended’,
    ‘L_SEVERITYCODE0’ => ‘Error’,
    ),
    )),

    Thank you

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