Title: Subscribers without information
Last modified: August 30, 2016

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# Subscribers without information

 *  Resolved [Bahriddin Abdiev](https://wordpress.org/support/users/bahriddin/)
 * (@bahriddin)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/subscribers-without-information/)
 * Hi Marco.
    I can‘t understand most of my subscribers don‘t have neither: First
   Name, Last Name, User Name. Screen shot is here: [https://dl.dropboxusercontent.com/u/58147413/Subscribers%20%E2%80%B9%20Terabayt.Uz%20%E2%80%94%20WordPress.png](https://dl.dropboxusercontent.com/u/58147413/Subscribers%20%E2%80%B9%20Terabayt.Uz%20%E2%80%94%20WordPress.png)
 * [https://wordpress.org/plugins/telegram-bot/](https://wordpress.org/plugins/telegram-bot/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Marco Milesi](https://wordpress.org/support/users/milmor/)
 * (@milmor)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/subscribers-without-information/#post-6728363)
 * Hi!
    Some users don’t specify some informations in their Telegram Profile (Username,
   First Name and Last Name are not strictly required), so you will not see them.
 *  Plugin Author [Marco Milesi](https://wordpress.org/support/users/milmor/)
 * (@milmor)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/subscribers-without-information/#post-6728550)
 * The lastest version improves data update when your subscribers message your bot.
   So if the user adds or edit some of them you will immediately see the change.
 *  [RalphGL](https://wordpress.org/support/users/ralphgl/)
 * (@ralphgl)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/subscribers-without-information/#post-6728591)
 * I tried to add subscribers (i got a page editor – no idea if this is wright or
   wrong) and now i have empty subscribers (which are no real subscribers) in the
   list. How can i remove them? Sorry, but i didn´t get anything to work.
 *  Plugin Author [Marco Milesi](https://wordpress.org/support/users/milmor/)
 * (@milmor)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/subscribers-without-information/#post-6728595)
 * Hi,
    try to reinstall the plugin. You shouldn’t be able to add subscribers because
   that page is populated automatically with informations of users that contact 
   your bot in Telegram.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Subscribers without information’ is closed to new replies.

 * ![](https://ps.w.org/telegram-bot/assets/icon-256x256.png?rev=2981438)
 * [Telegram Bot & Channel](https://wordpress.org/plugins/telegram-bot/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/telegram-bot/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/telegram-bot/)
 * [Active Topics](https://wordpress.org/support/plugin/telegram-bot/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/telegram-bot/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/telegram-bot/reviews/)

 * 4 replies
 * 3 participants
 * Last reply from: [Marco Milesi](https://wordpress.org/support/users/milmor/)
 * Last activity: [10 years, 3 months ago](https://wordpress.org/support/topic/subscribers-without-information/#post-6728595)
 * Status: resolved