Support » Plugin: Constant Contact Forms » subscribers only pass with “No page refresh” option checked

  • sky19er

    (@sky19er)


    In texting this form, I haven’t been able to get the subscribers to pass through and get added to the account unless I check the “No page refresh” option in the form — any idea why that might be? I need the page to refresh on form submission for other reasons. Thanks!

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Constant Contact

    (@constantcontact)

    How did you put the page together? just a standard page with the generated shortcode?

    Finding it a bit odd that there’s no error message shown after submission as is. Is that something you customized yourself somehow? I’m seeing some custom white font styling as well, which has me asking.

    sky19er

    (@sky19er)

    Yes, I just dropped the generated shortcode in a standard page. But right, I had some css turning the fonts white (including .ctct-message) — sorry about that — I set those fonts back to default for you. https://rainforestfoundation.org/skys-form-test-2/ — thanks for the quick reply!

    Plugin Author Constant Contact

    (@constantcontact)

    Checking on.

    Plugin Author Constant Contact

    (@constantcontact)

    Seems like we may not be having some values set like we’re expecting somehow.

    Would you be willing to reach out to apisupport@constantcontact.com and cc support@pluginize.com for some private discussion regarding this.

    It’s intriguing us.

    sky19er

    (@sky19er)

    Sure thing. Doing that now.

Viewing 5 replies - 1 through 5 (of 5 total)
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