Title: Subscribers Not Increasing
Last modified: February 15, 2021

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# Subscribers Not Increasing

 *  Resolved [teamfitnessrobust](https://wordpress.org/support/users/teamfitnessrobust/)
 * (@teamfitnessrobust)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/subscribers-not-increasing/)
 * Dear Concern,
 * I am writing to raise a concern regarding Pop Builder (Subscribers mailing list).
   People on our website registering for newsletter but our count is not going beyond
   20 subscribers.
    Please suggest the solution.
 * Best Regards

Viewing 1 replies (of 1 total)

 *  [Sygnoos Support](https://wordpress.org/support/users/sygnoossupport/)
 * (@sygnoossupport)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/subscribers-not-increasing/#post-14068038)
 * Dear [@teamfitnessrobust](https://wordpress.org/support/users/teamfitnessrobust/),
 * Thanks for reaching out.
 * May we ask you to provide us with the website URL when we can check the popup
   live, please?
 * Also, can you please send us the system information file?
    You can retrieve it
   from here: [https://help.popup-builder.com/en/article/retrieve-the-system-information-file-19wirum/](https://help.popup-builder.com/en/article/retrieve-the-system-information-file-19wirum/)
 * Please send it via wetransfer.com using the link retrieving option.
    Like this:
   [https://prnt.sc/qr3ntv](https://prnt.sc/qr3ntv)

Viewing 1 replies (of 1 total)

The topic ‘Subscribers Not Increasing’ is closed to new replies.

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## Tags

 * [subscribers](https://wordpress.org/support/topic-tag/subscribers/)

 * 1 reply
 * 2 participants
 * Last reply from: [Sygnoos Support](https://wordpress.org/support/users/sygnoossupport/)
 * Last activity: [5 years, 2 months ago](https://wordpress.org/support/topic/subscribers-not-increasing/#post-14068038)
 * Status: resolved