Title: Subscribers not getting email
Last modified: August 30, 2016

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# Subscribers not getting email

 *  [sedelstein](https://wordpress.org/support/users/sedelstein/)
 * (@sedelstein)
 * [11 years ago](https://wordpress.org/support/topic/subscribers-not-getting-email/)
 * When a new post goes up my subscriber is not getting an email. I do receive them
   but I also have a wordpress.com account. Must someone be signed up to wordpress.
   com for subscriptions to work? Otherwise, what could cause this problem?
 * [https://wordpress.org/plugins/jetpack/](https://wordpress.org/plugins/jetpack/)

Viewing 1 replies (of 1 total)

 *  Plugin Author [Brandon Kraft](https://wordpress.org/support/users/kraftbj/)
 * (@kraftbj)
 * Code Wrangler
 * [11 years ago](https://wordpress.org/support/topic/subscribers-not-getting-email/#post-6375558)
 * Could you post your site URL here, so I can have a look?
 * If you want it to remain private or if you have the subscribers e-mail address,
   please do contact us via our contact form:
    [http://jetpack.me/contact-support/](http://jetpack.me/contact-support/)

Viewing 1 replies (of 1 total)

The topic ‘Subscribers not getting email’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [Brandon Kraft](https://wordpress.org/support/users/kraftbj/)
 * Last activity: [11 years ago](https://wordpress.org/support/topic/subscribers-not-getting-email/#post-6375558)
 * Status: not resolved