Subscribers do not receive notification mails

  • Resolved cszsolt

    (@cszsolt)


    10 years ago

    Hi Guys,
    I have installed BFT Autoresponder and I am facing with the following problem:
    When someone subscribe on my page he got a pop-up window which says “You have been subscribed” but he/she does not receive subscription email to his/her mailbox only I get a mail to “Sender of all emails” address.
    Is it normal? Shouldn’t each subscriber get the configured message when they subscribe? I only receive a copy about it.

    I am using ‘WP-Mail-SMTP’ plugin as well and I am able to send emails through it. Test email can be send via SMTP.

    Please help. What can cause the problem?

    I only experience this tiny problem with your plugin. It seems every other feature work great.

    Thanks in advanced!

    Kind regards,
    Zsolt

    https://wordpress.org/plugins/bft-autoresponder/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Bob

    (@prasunsen)

    10 years ago

    If you mean the double opt-in message, this is configurable from your main autoresponder plugin.
    If you don’t select double opt-in, users are activated instantly.

    Thread Starter cszsolt

    (@cszsolt)

    10 years ago

    I didn’t mean double opt-in message but I just realized now I expected something from this plugin that it couldn’t provide. Actually I thought it can send an automated message to the subscribers when they subscribe on my page – the message that I configure under “Notify me when someone subscribes/activates” part. So I’ll continue experiments.
    Thanks

    Plugin Author Bob

    (@prasunsen)

    10 years ago

    You can do it – just create a 0-days autoresponder message and it will be sent when they subscribe.

    Thread Starter cszsolt

    (@cszsolt)

    10 years ago

    Where can I configure this 0-days autoresponder message?
    I can’t find it ..

    Plugin Author Bob

    (@prasunsen)

    10 years ago

    BFT Light -> Email messages.
    Just create a message and enter 0 for “Days after registration:”

    Thread Starter cszsolt

    (@cszsolt)

    10 years ago

    Yeah, it works! 🙂 Many thanks!

    It seems only the variables do not work with this Email message ({{{subscriber name}}} for example) but anyway I’m happy with this solution.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Subscribers do not receive notification mails’ is closed to new replies.