Title: Subscriber number problem
Last modified: August 21, 2016

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# Subscriber number problem

 *  Resolved [becoming@cinci.rr.com](https://wordpress.org/support/users/becomingcincirrcom/)
 * (@becomingcincirrcom)
 * [12 years, 4 months ago](https://wordpress.org/support/topic/subscriber-number-problem/)
 * Three months ago my subscriber counter dropped to 0 and then bumped up to a random
   number like 30, so I started a topic. Within a few days, I was told the issue
   was fixed, so the topic was marked as resolved, but I said at the time my numbers
   still were not correct. Other bloggers said the same thing.
 * My numbers still aren’t fixed and I’m wondering when they will be. My site is
   [http://www.kellykuhn.com](http://www.kellykuhn.com).
 * At this time, I can no longer remember how many subscribers I had when the problem
   began. I think 69 or 70. I was correctly told that all of the subscribers were
   still there, but the counter was simply not working. When I manually counted 
   my subscribers, I found that to be the case.
 * I have since gained more followers, but the counter only shows 62 followers. 
   Now when I manually add the subscribers listed, I get 62.
 * I know I have not lost subscribers in that time because I have so few and can
   check every day. In fact, when I went to count today, I saw that my email address
   is no longer listed as a subscriber. I didn’t unsubscribe, and I am getting emails.
 * I would appreciate any help you can give. Thanks.
 * [http://wordpress.org/plugins/jetpack/](http://wordpress.org/plugins/jetpack/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/)
 * (@jeherve)
 * Jetpack Mechanic 🚀
 * [12 years, 4 months ago](https://wordpress.org/support/topic/subscriber-number-problem/#post-4433862)
 * You do indeed have 62 followers (40 email subscribers, 22 WordPress.com followers).
 * In the past, we did display more followers because some WordPress.com followers
   were counted twice: they appeared in both your email subscribers list and WordPress.
   com Followers list. We’ve fixed this issue, and the follower counts do not include
   any duplicates anymore.
 * That’s exactly what happened to your own email address: in the past it was displayed
   in both lists, and it is now only displayed in the WordPress.com Followers list.
 * I hope this clarifies things a bit.
 *  Thread Starter [becoming@cinci.rr.com](https://wordpress.org/support/users/becomingcincirrcom/)
 * (@becomingcincirrcom)
 * [12 years, 4 months ago](https://wordpress.org/support/topic/subscriber-number-problem/#post-4433863)
 * Ah, yes, that does clarify it. I hadn’t realized that had been fixed. Thanks 
   so much – I appreciate your taking the time to look at this and explain.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Subscriber number problem’ is closed to new replies.

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## Tags

 * [subscribers](https://wordpress.org/support/topic-tag/subscribers/)

 * 2 replies
 * 2 participants
 * Last reply from: [becoming@cinci.rr.com](https://wordpress.org/support/users/becomingcincirrcom/)
 * Last activity: [12 years, 4 months ago](https://wordpress.org/support/topic/subscriber-number-problem/#post-4433863)
 * Status: resolved