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Subscriber not being added to List (2 posts)

  1. Quirkyk
    Member
    Posted 1 year ago #

    I've added the newsletter subscribe button to my my woocommerce checkout page. It shows up just fine and is set to auto check it. When a new shopper creates an account on that page and places the order, I get notification that the woocommerce shop account was created but my mailchimp list does not add the new subscriber. I ran a test and also didn't receive any kind of opt in email. Please help! The website is http://www.quirkybits-n-pieces.com/myshop

    https://wordpress.org/plugins/mailchimp/

  2. mc_dominic
    MailChimp Support Rep
    Posted 1 year ago #

    Hi Quirkyk,

    Thanks for hopping in the forum. Looking at your checkout page, it seems you're not using the MailChimp for WordPress plugin. This forum is really targeted towards supporting the plugin here: http://wordpress.org/plugins/mailchimp/

    It might be best to reach out to the original plugin developer for help connecting the form to MailChimp. Also you might want to contact MailChimp support so they can make sure everything is working on their side. Here's a link to contact MailChimp support: http://mailchimp.com/contact/

    Let us know if you have any other questions.

    -mc_d

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