Title: Subscriber list missing
Last modified: August 30, 2016

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# Subscriber list missing

 *  Resolved [dolcestyle](https://wordpress.org/support/users/dolcestyle/)
 * (@dolcestyle)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/subscriber-list-missing/)
 * My list of subscribers are all gone after upgrade. May I know why? Previously
   working fine.
 * [https://wordpress.org/plugins/mailchimp-for-wp/](https://wordpress.org/plugins/mailchimp-for-wp/)

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Contributor [Harish Chouhan](https://wordpress.org/support/users/hchouhan/)
 * (@hchouhan)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/subscriber-list-missing/#post-6284209)
 * Hey dolcestyle,
 * Can you let us know what you mean by the subscribers are gone? Are you referring
   to your MailChimp.com list? Please share more information and I’m sure if it’s
   something from our end we will try our best to assist you.
 *  Thread Starter [dolcestyle](https://wordpress.org/support/users/dolcestyle/)
 * (@dolcestyle)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/subscriber-list-missing/#post-6284210)
 * Hi,
 * I have created a list for subscribers from wordpress i.e. my blog.
 * I just log in to my account and realise the previous list of subscribers cannot
   be found. And those remaining are those testing emails sent from my website.
 *  Plugin Contributor [Harish Chouhan](https://wordpress.org/support/users/hchouhan/)
 * (@hchouhan)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/subscriber-list-missing/#post-6284212)
 * Hello dolcestyle,
 * I’m sorry but I’m still unable to understand the issue and would require your
   help.
 * To get started can you please share any screenshot of the issue or anything else.
   In case you would like us to take a look, you could share your Site details via
   the form at [https://mc4wp.com/contact/](https://mc4wp.com/contact/)
 *  Thread Starter [dolcestyle](https://wordpress.org/support/users/dolcestyle/)
 * (@dolcestyle)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/subscriber-list-missing/#post-6284213)
 * Meaning I have created a list in my account. This list is for people who sign
   up for newsletter on my blog that is under wp.
 * Previously, I have no issue. But after upgrade, my list of subscribers initially
   capture from wp are gone.
 * And I have integrated this list with my website as well. So my blog and website
   subscribers will go to this list. So now what left in the list are those from
   my website but not from my blog (wp).
 * Hope it clarified
 *  Plugin Author [Danny van Kooten](https://wordpress.org/support/users/dvankooten/)
 * (@dvankooten)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/subscriber-list-missing/#post-6284387)
 * Hi [@dolcestyle](https://wordpress.org/support/users/dolcestyle/),
 * Do I understand correctly that your MailChimp list is suddenly empty? That sounds
   like an issue on MailChimp’s side, not in the plugin. What exactly did you “upgrade”
   before your list was emptied?
 * The plugin sends of “sign-up requests” to MailChimp.com, it does in no way remove
   previously subscribed people to your MailChimp list unless you’re using the [MailChimp User Sync add-on](https://wordpress.org/plugins/mailchimp-sync/).
   In that case, it will remove emails from users who have deregistered from your
   site from the selected MailChimp list. Could this be what’s happening?
 *  [mother.of.code](https://wordpress.org/support/users/imazed/)
 * (@imazed)
 * The Mother of Code
 * [10 years, 8 months ago](https://wordpress.org/support/topic/subscriber-list-missing/#post-6284573)
 * Closing this topic because it has gone one month without a reply.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Subscriber list missing’ is closed to new replies.

 * ![](https://ps.w.org/mailchimp-for-wp/assets/icon-256x256.png?rev=1224577)
 * [MC4WP: Mailchimp for WordPress](https://wordpress.org/plugins/mailchimp-for-wp/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/mailchimp-for-wp/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/mailchimp-for-wp/)
 * [Active Topics](https://wordpress.org/support/plugin/mailchimp-for-wp/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/mailchimp-for-wp/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/mailchimp-for-wp/reviews/)

 * 6 replies
 * 4 participants
 * Last reply from: [mother.of.code](https://wordpress.org/support/users/imazed/)
 * Last activity: [10 years, 8 months ago](https://wordpress.org/support/topic/subscriber-list-missing/#post-6284573)
 * Status: resolved