Title: Subscriber Export Doesn’t Work
Last modified: July 6, 2018

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# Subscriber Export Doesn’t Work

 *  Resolved [on_edge](https://wordpress.org/support/users/on_edge/)
 * (@on_edge)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/subscriber-export-doesnt-work/)
 * Tried exporting subscriber list to CSV. Clicked button. Nothing happened. I also
   don’t see where the list is stored.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fsubscriber-export-doesnt-work%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [George J](https://wordpress.org/support/users/georgejipa/)
 * (@georgejipa)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/subscriber-export-doesnt-work/#post-10470353)
 * Hello [@on_edge](https://wordpress.org/support/users/on_edge/),
 * I think the developers will need more details.
 * 1. What browser do you use?
    2. There are any errors inside the Web Dev Tools
   console when you click on “Export as CSV”? 3. There are any errors inside PHP
   errors log?
 * You can find the subscribers in your blog’s database. Open PHPMyAdmin, go to `
   wp_wpmm_subscribers` table (`wp_` is the prefix of the tables).
 * Later edit: on my WP install the export works fine on Firefox & Chrome.
 * —
    George
    -  This reply was modified 7 years, 10 months ago by [George J](https://wordpress.org/support/users/georgejipa/).
    -  This reply was modified 7 years, 10 months ago by [George J](https://wordpress.org/support/users/georgejipa/).
 *  Thread Starter [on_edge](https://wordpress.org/support/users/on_edge/)
 * (@on_edge)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/subscriber-export-doesnt-work/#post-10470404)
 * Hi George —
 * I’ve tried Firefox and Chrome. Windows 10. Down near the system tray, I see javascript:
   void(0); when I mouse-over the button in both browsers.
 * In Chrome console:
    GET [https://sagevt.com/wp-admin/admin-ajax.php?action=wpmm_subscribers_export](https://sagevt.com/wp-admin/admin-ajax.php?action=wpmm_subscribers_export)
   403 (Forbidden)
 * Nothing in the error log.
    -  This reply was modified 7 years, 10 months ago by [on_edge](https://wordpress.org/support/users/on_edge/).
 *  [George J](https://wordpress.org/support/users/georgejipa/)
 * (@georgejipa)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/subscriber-export-doesnt-work/#post-10470474)
 * > GET [https://sagevt.com/wp-admin/admin-ajax.php?action=wpmm_subscribers_export](https://sagevt.com/wp-admin/admin-ajax.php?action=wpmm_subscribers_export)
   > 403 (Forbidden)
 * [@on_edge](https://wordpress.org/support/users/on_edge/): I think that GET request
   was blocked by Wordfence.
 * Go to “WordFence” settings > “Firewall” > “Blocking” and try to unblock it. Maybe
   the problem will be solved.
    -  This reply was modified 7 years, 10 months ago by [George J](https://wordpress.org/support/users/georgejipa/).

Viewing 3 replies - 1 through 3 (of 3 total)

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## Tags

 * [export](https://wordpress.org/support/topic-tag/export/)
 * [subscribers](https://wordpress.org/support/topic-tag/subscribers/)

 * 3 replies
 * 2 participants
 * Last reply from: [George J](https://wordpress.org/support/users/georgejipa/)
 * Last activity: [7 years, 10 months ago](https://wordpress.org/support/topic/subscriber-export-doesnt-work/#post-10470474)
 * Status: resolved