Title: Subscribe2 plugin problems
Last modified: August 20, 2016

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# Subscribe2 plugin problems

 *  Resolved [unklee](https://wordpress.org/support/users/unklee/)
 * (@unklee)
 * [14 years, 6 months ago](https://wordpress.org/support/topic/subscribe2-plugin-problems/)
 * I use Subscribe2 plugin v6.5 with WordPress 3.2.1 ( will upgrade soon to 3.3).
   I am starting to get lots of spam comments and a few of what I suspect are spam
   subscribers, who I think then hit me with spam every time they are advised of
   a new post. I wanted to ask a few questions please:
 * 1. Is it likely that spam subscribers would increase spam comments?
 * 2. On my “manage subscribers” page, there are a few things I cannot understand:
    - It lists Public subscribers, Registered users and Registered subscribers. 
      I understand a subscriber has asked for email notifications, but **what is
      a Registered user?** And I guess a Registered subscriber is both??
    - There are also some little icons in the subscribers list (green tick, green
      R and red exclamation mark) – what do these mean?
    - Some of the users and subscribers have boxes to allow deletion of email address,
      but the ones with the Green R do not. If I think these are spam, how do I 
      remove them?
    - Is there anywhere where all this is explained – I couldn’t find it?
 * Thanks.

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [Matt Robinson](https://wordpress.org/support/users/mattyrob/)
 * (@mattyrob)
 * [14 years, 6 months ago](https://wordpress.org/support/topic/subscribe2-plugin-problems/#post-2444677)
 * [@unklee](https://wordpress.org/support/users/unklee/),
 * In answer to your questions:
 * 1/ Possibly. If you have WordPress set so that only Registered users can comment
   and that these users comments are automatically approved it may result in more
   spam. Review your settings and make sure you are running anti-spam measures. 
   That said is may simply be down to increased popularity of your site so it becomes
   a more valuable spam target.
 * 2/ This [article](http://subscribe2.wordpress.com/2006/11/20/subscriber-types/)
   may help you understand the user types better. Public Subscribers are not Registered
   in WordPress. Registered Users is a list of all WordPress registered users while
   Registered Subscribers and those list under your category headings are those 
   registered users with an active subscription.
 *  Thread Starter [unklee](https://wordpress.org/support/users/unklee/)
 * (@unklee)
 * [14 years, 6 months ago](https://wordpress.org/support/topic/subscribe2-plugin-problems/#post-2444693)
 * Thanks MattyRob, but even after reading that article, I still don’t understand
   what a registered user is. I must be dumb, but:
    - I know how people subscribe (Subscribe2 puts a widget in my blog’s sidebar),
      and I see them listed in my Tools: Manage Subscribers page,
    - and I see users listed under the User tab, but I don’t know how people register
      as users.
 * Can you or someone else clarify this for me please? (Sorry, but I’ve searched
   and searched and everything I’ve read seems to assume I understand these basics.)
 *  Thread Starter [unklee](https://wordpress.org/support/users/unklee/)
 * (@unklee)
 * [14 years, 6 months ago](https://wordpress.org/support/topic/subscribe2-plugin-problems/#post-2444699)
 * I think I get it. Are users simply anyone who makes a comment? In which case 
   they cannot be deleted.
 *  [Matt Robinson](https://wordpress.org/support/users/mattyrob/)
 * (@mattyrob)
 * [14 years, 6 months ago](https://wordpress.org/support/topic/subscribe2-plugin-problems/#post-2444701)
 * [@unklee](https://wordpress.org/support/users/unklee/),
 * In the [General screen](http://codex.wordpress.org/Settings_General_Screen) there
   is an option that enables User Registrations. This adds an additional option 
   to the login screen whereby visitors to your site can Register. They will then
   show up in the Users screen and they will have a log in to the admin area – usually
   as a Subscriber level user.
 * Such users get additional control over their subscriptions in Subscribe2 compared
   to someone who uses the form or widget to provide their email address alone.
 * Registered users can be deleted but from the WordPress menu at Users->All Users.
 * It will depend on your site settings if these users are commenters or not, you
   may have a setting enabled in WordPress that requires anyone making a comment
   to register first.
 *  Thread Starter [unklee](https://wordpress.org/support/users/unklee/)
 * (@unklee)
 * [14 years, 6 months ago](https://wordpress.org/support/topic/subscribe2-plugin-problems/#post-2444774)
 * Thanks for taking the trouble. These things are all basic but I just couldn’t
   quite get them clear in my head.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Subscribe2 plugin problems’ is closed to new replies.

 * 5 replies
 * 2 participants
 * Last reply from: [unklee](https://wordpress.org/support/users/unklee/)
 * Last activity: [14 years, 6 months ago](https://wordpress.org/support/topic/subscribe2-plugin-problems/#post-2444774)
 * Status: resolved

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