Title: Subscribe Form Doesn’t Load
Last modified: July 29, 2026

---

# Subscribe Form Doesn’t Load

 *  Resolved [mayank29gupta](https://wordpress.org/support/users/mayank29gupta/)
 * (@mayank29gupta)
 * [1 week, 2 days ago](https://wordpress.org/support/topic/subscribe-form-doesnt-load/)
 * Hello Team,
 * The subscription form is not loading on any device for me. When click on subscribe
   form button, nothing pop ups. I tried on android device, and laptop as well using
   different browsers. I works when I am logged in as admin otherwise form doesn’t
   load
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fsubscribe-form-doesnt-load%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Author [heyvicky](https://wordpress.org/support/users/heyvicky/)
 * (@heyvicky)
 * [1 week, 2 days ago](https://wordpress.org/support/topic/subscribe-form-doesnt-load/#post-18978350)
 * Hi,
 * We checked the issue on your website and found that it is not being caused by
   our plugin.
 * The AJAX request used to load the subscription form is being blocked on your 
   site. Specifically, the following request is returning a **403 Forbidden** response:
 * `https://oldbookdepot.in/wp-admin/admin-ajax.php`
 * Since this request is blocked, the popup cannot load for visitors. It works when
   you’re logged in as an administrator because the request is allowed for logged-
   in users.
 * A **403 Forbidden** response is typically caused by server security rules, a 
   firewall (such as ModSecurity), Cloudflare/WAF, or a security plugin blocking
   AJAX requests for non-logged-in users.
 * We recommend checking the following:
    - Any security plugins installed on your site.
    - Server firewall or ModSecurity rules.
    - Cloudflare or any Web Application Firewall (WAF) settings.
    - Server error logs to identify why the request is being blocked.
 * Once the `admin-ajax.php` request is allowed for guest users, the subscription
   form should load normally.
 * If your hosting provider can whitelist this AJAX request or identify what is 
   blocking it, the issue should be resolved.
 * Thank you!

Viewing 1 replies (of 1 total)

You must be [logged in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fsubscribe-form-doesnt-load%2F%3Foutput_format%3Dmd&locale=en_US)
to reply to this topic.

 * ![](https://ps.w.org/back-in-stock-notifier-for-woocommerce/assets/icon-256x256.
   gif?rev=3349374)
 * [Back In Stock Notifier for WooCommerce | WooCommerce Waitlist Pro](https://wordpress.org/plugins/back-in-stock-notifier-for-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/back-in-stock-notifier-for-woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/back-in-stock-notifier-for-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/back-in-stock-notifier-for-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/back-in-stock-notifier-for-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/back-in-stock-notifier-for-woocommerce/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [heyvicky](https://wordpress.org/support/users/heyvicky/)
 * Last activity: [1 week, 2 days ago](https://wordpress.org/support/topic/subscribe-form-doesnt-load/#post-18978350)
 * Status: resolved