Support » Plugin: Newsletter » Subscribe form does not send emails

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Stefano Lissa

    (@satollo)

    Hi, sorry I missed your request (or may be it was posted even on my forum)? Anyway, if tests works the confirmation email should be sent. Can you give me more details and an address to try the subscription?

    Stefano.

    I am facing same problem. Please reply back ASAP. While sending test mail from back-end, the test mail is going correctly, but in sidebar widget if I am subscribing with an email id, then after press subscriber button, the subscribe massage is displaying. Even the mail id is registering in WP back-end. But the use is not getting any confirmation mail. I have checked both in inbox and spam, but it never came. Please tell the way to solve this problem.

    Plugin Author Stefano Lissa

    (@satollo)

    Hi, firstly I would remember that this plugin is free, so I can help compatibly with my time and the priority I give to customers.

    Anyway, do you have your apache error logs? does they list and out of memory error?

    Can you try to increase the memory setting the WP_MEMORY_LIMIT? you can find documentation of this setting to be put on the wp-config on the WordPress site. You can set it to 128M for example.

    To debug your case, since the plugin works on many installations, I should have an administrative access.

    Stefano.

    hm. just having the same problem. I just checked withanother provider – same phenomenon. Very strange
    best Natascha

    Plugin Author Stefano Lissa

    (@satollo)

    I mar as closed since I know you changed the plugin. Bye!

Viewing 5 replies - 1 through 5 (of 5 total)
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