Title: Subscribe E-Mails not Received
Last modified: August 22, 2016

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# Subscribe E-Mails not Received

 *  Resolved [mikeschumann](https://wordpress.org/support/users/mikeschumann/)
 * (@mikeschumann)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/subscribe-e-mails-not-received/)
 * I have configured Mail Chimp to send me an e-mail whenever a new user subscribes
   or unsubscribes from a list. I don’t seem to be getting subscribe e-mails when
   users subscribe using the Mail Chimp form on my WordPress site.
 * Is there something else I need to configure, or are e-mail subscribe notifications
   not supported with this plugin.
 * [https://wordpress.org/plugins/mailchimp-for-wp/](https://wordpress.org/plugins/mailchimp-for-wp/)

Viewing 10 replies - 1 through 10 (of 10 total)

 *  [revixi5](https://wordpress.org/support/users/revixi5/)
 * (@revixi5)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/subscribe-e-mails-not-received/#post-5343108)
 * Same here… I made a test by adding one of my emails and nothing… everything seem
   to work fine, the widget indicate that the email was added to the list, but when
   I check in my Mailchimp list, nothing was added… I will have to disable it and
   test the Mailchimp plugin instead…
 *  Thread Starter [mikeschumann](https://wordpress.org/support/users/mikeschumann/)
 * (@mikeschumann)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/subscribe-e-mails-not-received/#post-5343114)
 * Yikes! I just did another couple of tests, and the names don’t get added, even
   though the widget says that the signup was successful. I initially thought the
   problem was that I just wasn’t getting the notifications, but now it looks like
   the signup doesn’t work at all!
 *  Thread Starter [mikeschumann](https://wordpress.org/support/users/mikeschumann/)
 * (@mikeschumann)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/subscribe-e-mails-not-received/#post-5343115)
 * Good news. It appears that the plug DOES work. It just takes a couple of minutes
   for new subscribers to show up in the Mail Chimp list after you have subscribed
   using the plugin.
 * However, e-mail notifications aren’t happening for each new subscriber. It’s 
   not clear if this list setting applies to subscriptions that occur thru the Mailchimp
   API.
 *  [commulys](https://wordpress.org/support/users/commulys/)
 * (@commulys)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/subscribe-e-mails-not-received/#post-5343142)
 * Hi!
 * It seems like I kind have the same problems. When I run some tests by adding 
   new email addresses, a message shows that it worked. The new subscribers will
   get a confirmation email but they don’t appear in the MailChimp list. I waited
   24h to make sure that it wasn’t about not giving it enough time but still no 
   new subscribers in the list.
    If I try to subscribe again to the newsletter with
   an email address I already used, there is no error message telling me that the
   address has already subscribed to the newsletter.
 * Any ideas?
 * Thanks
 * Aurélie
 *  [sfakhrabady](https://wordpress.org/support/users/sfakhrabady/)
 * (@sfakhrabady)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/subscribe-e-mails-not-received/#post-5343150)
 * Hey there,
 * It’s not working for me either… But I’m trying to integrate MailChimp for WP 
   with Contact Form 7… I’ve read on a bunch of forums that all you need to input
   is the “checkbox” into Contact Form 7 (which I have) and it should work! But 
   no luck…
 * Anyone have any insight on this? Thanks in advance.
 *  Plugin Author [Danny van Kooten](https://wordpress.org/support/users/dvankooten/)
 * (@dvankooten)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/subscribe-e-mails-not-received/#post-5343156)
 * Hi all,
 * If the plugin shows a success message then the sign-up did succeed 100%. The 
   only exception would be when you have selected multiple MailChimp lists to subscribe
   to. If one list fails but the other one succeeds, then the plugin will still 
   show the success message.
 * Are you using double opt-in (strongly recommended)? If not, it could be that 
   you’re simply overlooking the email addresses as they’re viewed as “imports” 
   by MailChimp.
 * Also, please allow a few minutes to properly reflect the changes made to your
   lists.
 * [@sfakhrabady](https://wordpress.org/support/users/sfakhrabady/), to add a sign-
   up checkbox to your Contact Form 7 forms you can use the following code in your
   CF7 mark-up:
 *     ```
       [mc4wp_checkbox "Label text"]
       ```
   
 * Please make sure your email only requires an `EMAIL` and (optionally) `NAME` 
   fields or you’ll have to add more fields to your CF7 form for this to work.
 * Hope that helps!
 *  [dcadman](https://wordpress.org/support/users/dcadman/)
 * (@dcadman)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/subscribe-e-mails-not-received/#post-5343165)
 * I am having the same problem. I complete the Mailchimp for WordPress Lite 2.1.5
   form, the page redirects without any errors, but the information doesn’t make
   it to my MC list. I also do not get a confirmation email when I use double opt-
   in.
 * I deactivated Gravity Forms 1.8.16.3, WishList Member 2.80.2119, WooCommerce 
   2.2.6, and WooCommerce WishList Member Integration 2.1.5, but still nothing makes
   it to my MC list.
 * Even though I have deleted the test e-mail address from my MC list, could the
   fact that I had used the text e-mail address before cause a problem?
 *  Plugin Author [Danny van Kooten](https://wordpress.org/support/users/dvankooten/)
 * (@dvankooten)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/subscribe-e-mails-not-received/#post-5343166)
 * If you deleted the email address then that shouldn’t cause any problems. If it
   was still on the list, the plugin will show the “already subscribed” message.
 * If you’re using double opt-in, please allow a few minutes (up to an hour in very
   rare cases) for the confirmation email to arrive.
 * Please let me know if you still haven’t received an email in an hour or so, that
   would mean something very weird is going on.
 *  Thread Starter [mikeschumann](https://wordpress.org/support/users/mikeschumann/)
 * (@mikeschumann)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/subscribe-e-mails-not-received/#post-5343167)
 * I got a clarification from Mailchimp on why I am not receiving e-mail notifications
   when someone subscribes using this plugin.
 * According to Mailchimp, the e-mail notifications are only sent to the list owner
   if a person signs up using the double opt-in process. If the person subscribed
   using an application or plugin that uses the Mailchimp API, without going thru
   the double opt=in process, they consider this identical to importing a name into
   the list, which would not trigger a subscription e-mail to the list owner.
 * Other than that, the plugin seems to be working fine. It does typically take 
   a couple of minutes however, for subscribers to become visible in the Mailchimp
   mailing list after the subscription has been completed.
 *  [Wp Master](https://wordpress.org/support/users/testingdemogmailcom/)
 * (@testingdemogmailcom)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/subscribe-e-mails-not-received/#post-5343170)
 * I am using this plugin. I have uncheck the double opt-in option.
 * I want the single opt-in only so i have selected checked single opt-in.
    But 
   when i am using single opt-in, the user who will subscribe there not getting 
   welcome email.
 * If i use double opt-in than the user is getting mail.
 * But with single opt-in, they are not receiving email so please anyone help out
   for this.

Viewing 10 replies - 1 through 10 (of 10 total)

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 * 10 replies
 * 7 participants
 * Last reply from: [Wp Master](https://wordpress.org/support/users/testingdemogmailcom/)
 * Last activity: [11 years, 6 months ago](https://wordpress.org/support/topic/subscribe-e-mails-not-received/#post-5343170)
 * Status: resolved