Title: Subscribe Button on mobile
Last modified: April 9, 2017

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# Subscribe Button on mobile

 *  Resolved [markusvienna](https://wordpress.org/support/users/markusvienna/)
 * (@markusvienna)
 * [9 years ago](https://wordpress.org/support/topic/subscribe-button-on-mobile/)
 * Hihi,
 * on my site [https://biofeedback-akademie.com/biofeedback-ausbildung/anmeldung/](https://biofeedback-akademie.com/biofeedback-ausbildung/anmeldung/)
 * the subscribe button does nothing on mobile…
 * Can you help me here, please 🙂
 * Greetings
    Markus

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Thread Starter [markusvienna](https://wordpress.org/support/users/markusvienna/)
 * (@markusvienna)
 * [9 years ago](https://wordpress.org/support/topic/subscribe-button-on-mobile/#post-9013363)
 * Update to this:
 * this morning our desktop-version also did not work, but did again, when I refreshed
   the plugin settings. Any thoughts on how that might happened?
 * Mobile Subscribe-Button is still not clickable.
 * Greetings
    Markus
 *  [mcsupport](https://wordpress.org/support/users/mcsupport/)
 * (@mcsupport)
 * [9 years ago](https://wordpress.org/support/topic/subscribe-button-on-mobile/#post-9014960)
 * Hi [@markusvienna](https://wordpress.org/support/users/markusvienna/),
 * Thanks for reaching out – to help us dig in could you please get back to us with
   the following details?
 * – What version of WP is being used?
    – What theme and other plugins are on your
   page currently? – If you temporarily switch to a default WordPress theme and 
   deactivate all other installed plugins, does the issue persist on mobile? – I
   saw a cURL related error message on my end – do you mind replying back with a
   screenshot of any error messaging you’re getting when you try to submit the form
   on mobile? I want to be sure that I’m seeing the same error messaging.
 * Thanks – I look forward to hearing back and helping out as much as I can.
 * Pearl
 *  Thread Starter [markusvienna](https://wordpress.org/support/users/markusvienna/)
 * (@markusvienna)
 * [9 years ago](https://wordpress.org/support/topic/subscribe-button-on-mobile/#post-9040654)
 * Hi,
 * thanks for the quick answer!
 * 4.7.3
 * Universe Theme [https://themeforest.net/item/universe-education-responsive-wordpress-theme/7145660](https://themeforest.net/item/universe-education-responsive-wordpress-theme/7145660)
 * Academic Blogger
    Broken Link Checker Cache Enabler Contact Form 7 Dynamic Widgets
   Imsanitiy Insert Headers and Footers myStickymenu TOC plus UltimateMember Yoast
   Wordfence but nothing that would be suspicicous to be responsible for the problem
   imo.
 * Not possible to switch atm
 * I dont get any error message on mobile, the submit button just does not react.
   
   Just to clarify again, Desktop works fine atm, Problem is only on mobile 🙂
 * Thank for your help 🙂
 * Greetings
    Markus
 * P.S: is this an official MC-Plugin?
 *  [mcsupport](https://wordpress.org/support/users/mcsupport/)
 * (@mcsupport)
 * [9 years ago](https://wordpress.org/support/topic/subscribe-button-on-mobile/#post-9045213)
 * Hey [@markusvienna](https://wordpress.org/support/users/markusvienna/),
 * Thanks so much for getting back to us with that information! To be sure that 
   I’m understanding – is the plugin not adding anyone to the connected MailChimp
   list at all, or is the success message simply being hidden?
 * That being said, when I mirrored your testing environment to the best of my ability(
   I was unable to test with that theme) the plugin still functioned normally on
   my end. However, when testing on your page I did see a few warnings pop up in
   the browser console, one of which can be seen here: [https://cl.ly/471C3O0x2x2d](https://cl.ly/471C3O0x2x2d)–
   these warnings seem to indicate some sort of scripting conflict. For example,
   there are a few different jquery versions running on the page. I suggest taking
   a deeper look into this with your developer on staff to see what is causing those
   issues, as it does not seem to be related to a plugin conflict specifically.
 * Thanks – please feel free to reach back out at any time if you have other questions
   we can help out with!
 * Pearl

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Subscribe Button on mobile’ is closed to new replies.

 * ![](https://ps.w.org/mailchimp/assets/icon.svg?rev=3156997)
 * [Mailchimp List Subscribe Form](https://wordpress.org/plugins/mailchimp/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/mailchimp/#faq)
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 * 4 replies
 * 2 participants
 * Last reply from: [mcsupport](https://wordpress.org/support/users/mcsupport/)
 * Last activity: [9 years ago](https://wordpress.org/support/topic/subscribe-button-on-mobile/#post-9045213)
 * Status: resolved