Support » Plugin: Contact Form 7 » submitting not showing success/error message or sending the form

  • Hi,

    My Contact form is not showing any success messages. It does the little arrow animation next to the submit button for a couple of seconds then stops but the form with the entered content stays the same, it doesn’t reset and it doesn’t show any success messages.

    I don’t have any additional settings in. I have however tried to put the
    on_sent_ok: “alert(‘sent ok’);”
    on_submit: “alert(‘submit’);”
    on the documentation page in and tested it again but it only gave a pop-up saying sent ok and still didn’t reset the form or made the green box with the message sent successfully message in it.

    I am using BeTheme and all plugins and themes are up to date.
    I have Google Analytics added at my theme options but not on my form specifically, as it seems from other threads that that might be an issue. I have removed the tracking code and tested it again still nothing.

    I am using Google reCAPTCHA on the form.
    One of my site with the same theme’s form is working fine.
    I don’t have junk plugins on my site so deactivating all the plugins and activating them one by one is not a solution for me. what if i get to a plugin and that plugin is the issue, what then? how do I work around it because i need all the plugins currently on there.

    No idea what else to do…

    Link where form is (sorry, it’s all in my client’s native language, Afrikaans):
    https://s-leer.co.za/kontak-ons/

    Form structure:
    <p>Jou Naam *<br />
    [text* jou-naam] </p>

    <p>Jou E-pos *<br />
    [email* jou-epos] </p>

    <p>Onderwerp<br />
    [text jou-onderwerp] </p>

    <p>Jou Boodskap<br />
    [textarea jou-boodskap] </p>

    <p>[recaptcha]</p>

    <p>[submit “Stuur”]</p>

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