Submitted events disappearing?

  • davidbushnell

    (@davidbushnell)


    7 years, 11 months ago

    I’m having events submitted to my site through the front-end submission form and the back-end user accounts (set to contributor). When I log in to approve the events, there’s a number in brackets next to the Pending tab (currently it says ‘Pending (31)’ yet in the left menu it says 16 and when I go to the Pending tab, only 16 events are listed that I can approve.

    My concern is that events are getting submitted to me, but then I’m not seeing them in order to approve. I’ve checked the database to try and find any missing events but cannot see anything.

    Can anyone help clarify if these events are going missing? And if so, how can I retrieve them?

    Thanks, Dave

    https://wordpress.org/plugins/events-manager/

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  • Plugin Support angelo_nwl

    (@angelo_nwl)

    7 years, 11 months ago

    just to narrow down the problem and help us debug the issue is it possible to try the following temporarily:

    – deactivating all other plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    – switching to the default theme to rule out any theme-specific problems

    Thread Starter davidbushnell

    (@davidbushnell)

    7 years, 11 months ago

    Hi, thanks for your reply.

    Funnily enough, I’ve just done that today. The only plugins I now have live is the Events Manager and AdRotate Pro. I’ve also changed the theme today but it’s then increased the gap even further (currently 49 pending but only 28 actually sat there ready to approve).

    I can’t see any extra events in the database, beyond what I can see in the admin panel.

    Have you ever come across this problem before?

    One problem I’ve had lately, and discovered more detail on today, is that maximum execution time was set quite low and therefore, some users would get errors after trying to upload an event via the front end form. I recreated that scenario hoping that would give me the answer, but unfortunately, it didn’t go up from 49, not submit it for approval so it can’t be that either.

Viewing 2 replies - 1 through 2 (of 2 total)
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