Support » Plugin: Contact Form by BestWebSoft » submit twice before mail sent

  • Resolved riflebird

    (@riflebird)


    Hi there,

    Just installed plugin following problem with Contact Form 7 (and it’s non-existent support). Super fast and easy installation but when I fill in form, I have to hit the submit button twice to initiate the “thanks for contacting…” text and send the mail.

    Site is http://www.sfny.co.uk. I’m using ‘Responsive’ theme on WP 3.5.1

    Any ideas? Any help greatly appreciated.

    Dave

    http://wordpress.org/plugins/contact-form-plugin/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi Dave,

    Have you made any changes in the plugin’s code? If yes, could you pleas specify them?
    Please try to deactivate your plugins one by one and check at the same time if the problem is fixed.
    It may also be caused by your theme, please try to install a standaed WP theme (2014, 2013, 2012.

    Sincerely,
    BestWebSoft Support Team

    Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi Dave,

    Unfortunately, you haven’t provided the necessary information so we consider your problem resolved.

    Sincerely,
    BestWebSoft Support Team

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘submit twice before mail sent’ is closed to new replies.