Submit Question box triggered from Search Box
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When a user searches, its helpful when the questions pop up, but when the right FAQ doesn’t show up it would be great if there was a button that then allowed the person to see the form where they can submit their question? So that Submit Your Question area doesn’t take up real estate until needed and we don’t encourage lots of random laziness of submitting questions without trying the search box first.
Is there a way to have a button that comes up with something like “Can’t find what you’re looking for? Submit your question now?”
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Hi tereadia,
Our plugin doesn’t currently have any built in functionality for that, but here’s a workaround:
- Create a new page (call it something like “Submit a Question”), add the [submit-question] shortcode to it and save.
- In UFAQ, click Settings->Labelling and scroll down to the “No results FAQ’s contained the term ‘%s'” box (it should be in the bottom of the right side column).
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Add this code in (just make sure to replace “http://www.mywebsite.com/submit-a-question” with the URL of your actual “Submit a Question” page:
Can’t find what you’re looking for? <a href=http://www.mywebsite.com/submit-a-question>Click here to submit a question!</a>
Hi Victoria,
Did you add the quotes around the href? i.e.:
Can't find what you're looking for? <a href="http://www.mywebsite.com/submit-a-question">Click here to submit a question!</a>We just eliminated them because we were originally having an issue pasting in the code.
With the code above, there’s no reason it shouldn’t be a link. If it isn’t, then please send us a link to your page, so we can have a look.
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