Support » Plugin: Contact Us Page Builder » Submit Message

  • Hello, I am currently using a free version of this plugin, and I think it is great. It is very easy to use, make changes, and add virtually anything you would need on a contact form.

    Everything on my form is working correctly, and all data is being passed correctly, however the submit message that is received when a form is submitted is far too short and hard to notice. Ideally, I would like to re-direct to a different page I designed, but I noticed that the pro version of the plugin is needed for this. I would settle for simply being able to increase the amount of time that the success message stays on the screen.

    Within the settings section of the plugin, it gives an option to “Enable Show Popup Window”. When I check this box, I see no difference in what happens versus when it is not checked. I am honestly not sure what this is supposed to do. Below that it says “Event HTML DOM ID =” with a slot to the right of this which is blank. What is this used for? The reason I am asking is because I thought that maybe the length of the message can be controlled through here.

    Any help would be great. I am very web savvy, so if I have to go into Editor and switch code around to make the change, it’s not a problem. I just need to be given some type of direction so I know where to start and what to look for.

    Thank you

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  • Plugin Author Aspire2


    dvdesignmedia – thanks for the kind words. You are correct that we are implementing a redirect feature in the pro version that will allow you to take a user to any page once they hit submit. You will also be able to set the time for the messages as well in the pro version.

    The Pop-up is a feature we added a while back and I am not sure how many people are actually using it. It is designed to take a form and make it a pop-up on the home page. The field you mentioned is meant to trigger the pop-up. We have changed a great deal of this in the upcoming version to make it easier to use.

    I will look into the change required to change the success message timing in the code.

    Can you send a support ticket so we can provide the information there and work through any issues with you directly.

    You can send a ticket by going to

    Thanks, Don

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