Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Andrew Lima

    (@andrewza)

    Hi @sgumby

    I’m sorry to hear you are facing this issue.

    This sounds like a site specific issue, what payment gateway are you using for checkout?

    Do you have any errors in your WP_DEBUG log or JavaScript errors on your checkout page?

    Thread Starter sgumby

    (@sgumby)

    I’m using stripe. I’ll check again for errors and see if its related to the gateway.

    Plugin Author Andrew Lima

    (@andrewza)

    Thanks for the feedback @sgumby – with Stripe, it should not require two clicks. Please can you tell me what version of Paid Memberships Pro are you using and have you connected using Stripe Connect or API Keys?

    Thread Starter sgumby

    (@sgumby)

    I’m using 2.7.3.

    I connected with the built in connector tool.

    I don’t see any javascript errors. And I don’t see any errors reported in error_log. Its like it needs a click to wake the button up before it’ll work.

    Plugin Author Andrew Lima

    (@andrewza)

    @sgumby could you please temporarily try a different theme like TwentyTwentyTwo to see if this issue resolves itself?

    It sounds like a Site Specific issue and something unique to your site may be causing this issue.

    Thread Starter sgumby

    (@sgumby)

    I really wish people would stop suggesting new themes. You do realize that very often you are talking about LIVE SITES where just changing a theme isn’t possible!!!!!!

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Submit / Checkout Button Needs 2 Clicks’ is closed to new replies.