Support » Plugin: Surbma | Divi & Gravity Forms » Submit Button, Space Between Fields & Recaptcha

  • Resolved JB912

    (@jb912)


    Hi,

    I love the simplicity of the plugin. A few issues I’ve been having and all 3 issues can be referenced on this screenshot: http://screencast.com/t/qIkJogy9.

    1. Previously, you mentioned certain code that will align the submit button. You mentioned that by default, the submit button is aligned right but after inputting your replacement code, it wasn’t working. Any ideas?

    2. Any way to reduce the space between the fields? A lot of blank space I would like to be removed.

    3. In the GF preview and before uploading your plugin, reCpatcha was working perfectly and now it’s not appearing at all. All of the site keys in GF setting are up to date and everything is on the latest version.

    Thanks so much for your time. I appreciate it.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Surbma

    (@surbma)

    Hi JB912,

    thank you for using my plugin and taking time to write here!

    1. GF and this plugin’s CSS code is always changing, so the mentioned code maybe not valid with the latest versions. It can be done with some CSS easily. You have to know, that this is a free plugin and these custom modifications are not part of the free support.

    2. Sure, you can reduce the space with some custom CSS code. You have to know, that this is a free plugin and these custom modifications are not part of the free support.

    3. Please share your URL, so I can check, what’s wrong.

    So you give everybody else the codes they need but when I ask for it, you say you can’t help. I understand the plugin is free but the plugin is supposed to mimic Divi’s contact form.

    All of my concerns are visible because the GF contact form doesn’t look like the standard Divi form. The standard form has the button to the left. The standard form doesn’t have the white spaces.

    • This reply was modified 2 years, 6 months ago by  JB912.
    Plugin Author Surbma

    (@surbma)

    So you give everybody else the codes they need but when I ask for it, you say you can’t help. I understand the plugin is free but the plugin is supposed to mimic Divi’s contact form.

    The problem is when I give some free support, than people need more and more for free. I really want to be nice, but you have to understand, that this plugin and the support here is free. So I have to limit the free support. I hope, you understand my side!

    The standard form has the button to the left.

    Divi’s form button is on the right by default:
    https://www.elegantthemes.com/preview/Divi/contact-form/

    As I have written, if you give the URL, where I can see the form, I will see, what can I do.

    Here’s the URL (I believe the shortner redirect expires in 24 hours) – http://shoutkey.com/equal

    • This reply was modified 2 years, 6 months ago by  JB912.
    • This reply was modified 2 years, 6 months ago by  JB912.
    Plugin Author Surbma

    (@surbma)

    2. It is because you have empty labels for your fields, but you didn’t hide them. So the space is the labels. You have to hide the labels if you don’t want to show them and it will solve your issue. This has nothing to do with my plugin, it is working fine.

    3. It shows an error message, that the token is expired, so you have to get new tokens to make it work.

    As you see, these issues have nothing to do with my plugin and it really takes my time to debug your website. I really want to help people having problem with my plugins, but I can’t give support for everybody’s own issues.

    I hope, you understand me!

    Thanks so much 🙂

Viewing 6 replies - 1 through 6 (of 6 total)
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