Submit button results in spinning without completion on Edge

  • Resolved prattdakota2

    (@prattdakota2)


    1 year, 1 month ago

    My contact form works fine when selecting the Submit button on Safari (iPhone), Firefox and Chrome (Windows 11), but does not send and the spinning wheel continues indefinitely.

    Additionally, I use Edge while in WordPress to develop my site. When in WordPress, I can go into Visit Site, select Contacts and Submit the form successfully.

    Looking at other posts, I set the Enable No-Conflict Mode. This did not solve the issue.

    Thank you for your assistance.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter prattdakota2

    (@prattdakota2)

    1 year ago

    I imported a different contact plugin and have found that to be successful.

    Plugin Support brandonco

    (@brandonco)

    1 year ago

    Hi @prattdakota2,

    We do apologize for the delay. I am sorry we missed this as we were out of office for the weekend.

    I was thinking if your contact form was having trouble sending data it could be an SMTP issue of some some rather than a plugin issue but I am happy to hear you were able to get this resolved with a different plugin.

    We’ll still test these concerns on our end. Please let us know you have any other questions for us.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
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