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CRM Integrator
[resolved] Submit Button Issue (13 posts)

  1. brianh2013
    Member
    Posted 2 years ago #

    Hi,
    I really like your plugin, it is exactly what we want. We have a small issue, for some reason after you fill out the form the submit button doesn't work.

    it does everything else: We get the data in ZOHO Leads, we get the email.

    can you provide any help?

    thanks!
    Brian

    http://wordpress.org/extend/plugins/zoho-crm-integrator/

  2. wp_candyman
    Member
    Plugin Author

    Posted 2 years ago #

    Hi Brian,

    Thanks. The plugin submits the form using ajax and after submitting the form it will show a success message. You have said that you are getting the ZOHO Leads and email, this clearly shows that plugin is working. So I can't understand why you are telling submit button doesn't work.

    Thanks

  3. sethbartlett
    Member
    Posted 2 years ago #

    What he means is that the Submit button is working but the Ajax is not working. The validator javascript file works if you do not fill out company/email/etc. If you don't fill out the captcha and press submit, nothing happens. If you fill out the captcha and everything properly and hit submit, nothing also happens. You do not get the "Thank you for submitting" alert or "You failed the captcha" alert. They never get fired. So someone will hit the submit button and it seems like nothing happens and they are not sure if they filled out the form properly or not.

  4. brianh2013
    Member
    Posted 2 years ago #

    you can try it on our site:

    http://oversitesoftware.com/register/

    And the behavior that Seth is describing is accurate.

  5. wp_candyman
    Member
    Plugin Author

    Posted 1 year ago #

    It may be an issue with any of the jquery plugins. But I can't offer any free support as I am a little busy with other projects.

  6. sethbartlett
    Member
    Posted 1 year ago #

    Can you show us a website that this does work on? I understand not supporting as you are busy on other projects, but does it fully work? If so, what versions of jquery, jquery-form is it working on so we can get this working?

  7. brianh2013
    Member
    Posted 1 year ago #

    What jquery version and WP version should we use?

  8. wp_candyman
    Member
    Plugin Author

    Posted 1 year ago #

    Hi,

    The plugin supports WordPress versions 3.2.1 or higher Compatible up to 3.5.1. You can try it on a clean install of WordPress on your localhost. ie a new installation without using any other plugins.

    Thanks

  9. brianh2013
    Member
    Posted 1 year ago #

    Hi,
    Here is a base install, 100% fresh including using the basic template. All I did was install your template. Still have the same issue.

    WP version is 3.5.1

    Here is the site:
    http://oversitesoftware.com/test/register/

    The jquery is not firing. Feel free to hit the site yourself, this is a test site, so go for it ))

    Let me know if you get the same results.

    Thanks,
    Brian

  10. wp_candyman
    Member
    Plugin Author

    Posted 1 year ago #

    When the form is submitted your server's response is 404 (Not Found) . It may be due to that the message is not showing up. Have you tried it on your local machine? I have installed WordPress locally on Wampserver and the plugin works fine. Please test it on your local Wampserver. The issue may be related to your server.

  11. tomgough
    Member
    Posted 1 year ago #

    I'm getting much the same issue as described above - the data is getting submitted, but it doesn't redirect or show a success message

    Any thoughts?

  12. brianh2013
    Member
    Posted 1 year ago #

    The issue was with our provider. If you are using hostgator then use the fantastico installer and not the quickinstall build. works fine after that.

  13. wp_candyman
    Member
    Plugin Author

    Posted 1 year ago #

    ok.Happy to see that your issue was resolved.

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