Submit a Guest tickets does not work on the first try

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author jquindlen

    (@jquindlen)

    9 years, 4 months ago

    I’ll take a look and see if I can recreate the issue. Thanks for reporting it.

    EDIT: I was able to recreate the problem. My guess is that the guest email address is not getting set properly, causing the first ticket to fail on submission but at the same time causing the guest email to set correctly, allowing further tickets to submit correctly. I’m digging into the code now trying to prove/disprove my theory so that I can get this issue patched. Thanks again.

    Plugin Author jquindlen

    (@jquindlen)

    9 years, 4 months ago

    I think I got it fixed in 4.9.21, which should be available for download within the next 30 minutes (uploading it now.) Double check that 4.9.21 does solve the issue for you, but I’m sure it will as it solved the issue for me. Thanks again!

    Thread Starter Devil75

    (@devil75)

    9 years, 4 months ago

    WORK PERFECTLY!!!
    Thank a lot JQ… bravo! 😉

    Plugin Author jquindlen

    (@jquindlen)

    9 years, 4 months ago

    Glad to hear! If you haven’t taken the time to do so yet, I always appreciate an honest review if you can spare a moment. Thanks again for bringing this to my attention and for choosing wpsc Support Tickets. Let me know if there’s anything else I can do for you!

Viewing 4 replies - 1 through 4 (of 4 total)
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