Support » Plugin: Ninja Forms - The Easy and Powerful Forms Builder » Submissions saved but mail not send

  • Resolved webmasterpcx

    (@camille_anjouweb)


    Hi,

    I have a problem with this plugin… :/
    It appears that I don’t receive any email since a few days ! I didn’t change anything and it was working fine before. So I updated WordPress core and Ninja forms for latest versions but it still doesn’t work.
    When I open Chrome Developer Console, I can see a js error :

    “Uncaught > constructor > message: “An “el” … must exist in DOM”
    stack: “A “el” … mus exist in DOM at constructor._ensureElement (…/plugins/ninja-forms/assets/js/min/front-end-deps.js:20:13149) at constructor.show (…/plugins/ninja-forms/assets/js/min/front-end-deps.js:20:11673) at n.onShow (…/plugins/ninja-forms/assets/js/min/front-end.js:3:1629) at Object._triggerMethod (…plugins/ninja-forms/assets/js/min/front-end-deps.js:20:7917) at n.triggerMethod (…/plugins/ninja-forms/assets/js/min/front-end-deps.js:20:20918) at Object.s.triggerMethodOn (…/plugins/ninja-forms/assets/js/min/front-end-deps.js:20:8222) at constructor.show (…/plugins/ninja-forms/assets/js/min/front-end-deps.js:20:12677) at n.initialize (…/plugins/ninja-forms/assets/js/min/front-end.js:3:2817) at n.e.View (/wp-includes/js/backbone.min.js:1:14744) at n.constructor (…/plugins/ninja-forms/assets/js/min/front-end-deps.js:20:17517)”

    Can you tell me what is the problem and how to fix it please ?
    My client is a hotel and there is a booking form not working…

    Thank you !

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