Title: Submissions page empty Last modified: October 14, 2021 --- # Submissions page empty * Resolved [slnikohamalainen](https://wordpress.org/support/users/slnikohamalainen/) * (@slnikohamalainen) * [4 years, 6 months ago](https://wordpress.org/support/topic/submissions-page-empty/) * Hi, there is a bug with Submissions page when site language is not English. * The problem is in NF_Admin_Menus_Submissions class at line 70 * ``` /** * enqueue scripts here */ public function enqueue_scripts( $page ) { // let's check and make sure we're on the submissions page. if( isset( $page ) && "ninja-forms_page_nf-submissions" === $page ) { ``` * When I set site language to Finnish `$page` becomes _ninja-lomakkeet\_page\_nf- submissions_ and Submissions page is empty. * I’m using the latest (3.6.2) version of plugin. Viewing 15 replies - 1 through 15 (of 18 total) 1 [2](https://wordpress.org/support/topic/submissions-page-empty/page/2/?output_format=md) [→](https://wordpress.org/support/topic/submissions-page-empty/page/2/?output_format=md) * [jensjensen86](https://wordpress.org/support/users/jensjensen86/) * (@jensjensen86) * [4 years, 6 months ago](https://wordpress.org/support/topic/submissions-page-empty/#post-14971023) * Same thing happens on Danish language site – can’t access the submission page even as admin * [delanet](https://wordpress.org/support/users/delanet/) * (@delanet) * [4 years, 6 months ago](https://wordpress.org/support/topic/submissions-page-empty/#post-14979107) * I can confirm this – except that the page is blank with Admin IDs regardless of which language is selected in the top bar of the page (Polylang) * [Olybop](https://wordpress.org/support/users/olybop/) * (@olybop) * [4 years, 6 months ago](https://wordpress.org/support/topic/submissions-page-empty/#post-14979292) * Same for me (french) edit : if i set wp to english, the page still empty - This reply was modified 4 years, 6 months ago by [Olybop](https://wordpress.org/support/users/olybop/). * [jensjensen86](https://wordpress.org/support/users/jensjensen86/) * (@jensjensen86) * [4 years, 6 months ago](https://wordpress.org/support/topic/submissions-page-empty/#post-14982060) * Problem is still there with 3.6.3 version * [ouija](https://wordpress.org/support/users/ouija/) * (@ouija) * [4 years, 6 months ago](https://wordpress.org/support/topic/submissions-page-empty/#post-14983106) * This may be due to the fact that as of Ninja Forms > 3.6.1, they’ve moved away from using the WordPress Posts Editor (for the custom nf_sub post type) in favor of a new custom admin page for the submissions — and somehow neglected to detail this in the release notes. * For example, the old submissions page/editor was found at the url of _/wp-admin/ edit.php?post\_type=nf\_sub_ (initial page for listing all forms) OR _/wp-admin/ edit.php?post\_status=all&post\_type=nf\_sub&form\_id=#&nf\_form\_filter&paged =1 _for a specific form (where # in the url is the ID related to the form) * This update now utilizes a **custom admin page **at the URL of _/wp-admin/admin. php?page=nf-submissions_ (initial page for listing all forms) OR _/wp-admin/admin. php?page=nf-submissions&form\_id=#_ for a specific form. * Note that this new custom admin page for Ninja Forms Submissions actually utilizes** ninja-forms-submissions/submissions/get** REST API endpoint for populating this page with submission data, and this is where you’re likely now having issues, as the default requirements for accessing this endpoint rely on the user’s assigned role having the **manage_options** permission. * You can, however, override this behavior by use of some new filters, as per: [https://gist.github.com/New0/06d5b7664a8cfbb256a13bc68de0aa98#gistcomment-3931738](https://gist.github.com/New0/06d5b7664a8cfbb256a13bc68de0aa98#gistcomment-3931738) * Another issue I ran into was in regards to some **custom metaboxes** that I’ve added to the submissions post editor_ (via **add\_meta\_boxes **actions)_ no longer work, due to the wordpress post editor no longer being utilized, and instead submissions are being loading in a custom “popup modal” editor — I’m developing my own work around for this currently, which is a bit “hacky” to say the least, but is the only way I can figure out how to do so unless a developer for Ninja Forms can shed light on how to customize the submission “modals” under this new admin page. * Hopefully this helps! It certainly threw me off last week and has taken me serveral days to adapt to this latest update of Ninja Forms (with development still ongoing)— after almost 5 years of it functioning great without any of these issues prior to this! * I would just like to say to the developers that **changes of this magnatitude should always be detailed in the release notes**, so that users aren’t left scratching thier heads as to why nothing is functional like it was prior to the latest update - This reply was modified 4 years, 6 months ago by [ouija](https://wordpress.org/support/users/ouija/). - This reply was modified 4 years, 6 months ago by [ouija](https://wordpress.org/support/users/ouija/). * [jensjensen86](https://wordpress.org/support/users/jensjensen86/) * (@jensjensen86) * [4 years, 6 months ago](https://wordpress.org/support/topic/submissions-page-empty/#post-14983142) * Most of what ouija writes, makes no sense to me…. * I don’t want all kind of fancy scripts and API etc – I just want a button to press in the admin menu, so I can see all the submissions, without adding any kind of code myself. * Just like it has worked so far * [ouija](https://wordpress.org/support/users/ouija/) * (@ouija) * [4 years, 6 months ago](https://wordpress.org/support/topic/submissions-page-empty/#post-14983206) * I’m not 100% certain if this is the underlying cause of issues related to no submissions being displayed for other languages, but submissions not being displayed for me were related to admin users with any other role than “administrator”, and unfortunetly, as of Ninja Forms 3.6.1 or greater, you’ll need to add a filter to your functions.php if you too are experiencing the same issue. * Alternativly, you could also install the [User Role Editor](https://en-ca.wordpress.org/plugins/user-role-editor/) plugin and modify whatever role you need to have this **manage_options** permission: * ![](https://i0.wp.com/i.imgur.com/2MwcTmA.png?ssl=1) * Again, I cannot confirm if this will fix the issue with no submissions appearing for differenct languages, but this may help. Otherwise, there may be an issue with special characters being returned via the REST API method that is now being utilized, which is breaking the code from rendering (resulting in no submissions appearing) * [jensjensen86](https://wordpress.org/support/users/jensjensen86/) * (@jensjensen86) * [4 years, 6 months ago](https://wordpress.org/support/topic/submissions-page-empty/#post-14983214) * I am admin on the page, and as admin, i can’t see any submissions after the updates… * [delanet](https://wordpress.org/support/users/delanet/) * (@delanet) * [4 years, 6 months ago](https://wordpress.org/support/topic/submissions-page-empty/#post-14983267) * I can confirm that in version 3.6.3 the problem still persists. And now this is a site with no Polylang or other language plugins in use. * [Chris Maltby](https://wordpress.org/support/users/chrismaltby/) * (@chrismaltby) * [4 years, 6 months ago](https://wordpress.org/support/topic/submissions-page-empty/#post-14987175) * I’m not sure if this is the same problem, but downloads of form submissions with associated Stripe payments no longer include the payment data fields. As payments are sometimes incomplete or rejected, it’s important to see the payment fields in the bulk submission downloads. (Using 3.6.3) * [Olybop](https://wordpress.org/support/users/olybop/) * (@olybop) * [4 years, 6 months ago](https://wordpress.org/support/topic/submissions-page-empty/#post-14987500) * i downgrade to 3.6.0 and it’s working again * [Kim Vinberg](https://wordpress.org/support/users/dicmdk/) * (@dicmdk) * [4 years, 6 months ago](https://wordpress.org/support/topic/submissions-page-empty/#post-14990428) * Can confirm same issue as [@slnikohamalainen](https://wordpress.org/support/users/slnikohamalainen/) say) on a Danish installation of WP * Danish installaton pages use this name: ninja-formularer_page_nf-submissions NOT: ninja-forms_page_nf-submissions * I fixed it on my page doing this: `if( isset( $page ) && "ninja-".strtolower( __("Forms", 'ninja-forms'))."_page_nf-submissions" === $page ) {` * Instead of: `if( isset( $page ) && "ninja-forms_page_nf-submissions" === $page){` * [webessens](https://wordpress.org/support/users/webessens/) * (@webessens) * [4 years, 6 months ago](https://wordpress.org/support/topic/submissions-page-empty/#post-15002350) * I am having the same issue on a website that is Danish and English. Changing the site language under Settings/General to English (UK) solves the problem. * I also tried the code from [@dicmdk](https://wordpress.org/support/users/dicmdk/) and it works to. * Hope this issue is solved by the next update. * [jensjensen86](https://wordpress.org/support/users/jensjensen86/) * (@jensjensen86) * [4 years, 6 months ago](https://wordpress.org/support/topic/submissions-page-empty/#post-15006081) * 3.6.4 update still didn’t solve the issue. * Are the developers even reading this page, since we haven’t seen any reply from them at any point…? * [ouija](https://wordpress.org/support/users/ouija/) * (@ouija) * [4 years, 6 months ago](https://wordpress.org/support/topic/submissions-page-empty/#post-15014275) * Yes, they do have _someone _reading this page — Bugfixes and releases take time, don’t be so entitled to expect an update or response asap 🙂 There were some ** major changes** done recently, and unfortunetly, not all of the kinks have been worked out, apparently. * Revert back to version 3.6.1 or earlier if need be… - This reply was modified 4 years, 6 months ago by [ouija](https://wordpress.org/support/users/ouija/). Viewing 15 replies - 1 through 15 (of 18 total) 1 [2](https://wordpress.org/support/topic/submissions-page-empty/page/2/?output_format=md) [→](https://wordpress.org/support/topic/submissions-page-empty/page/2/?output_format=md) The topic ‘Submissions page empty’ is closed to new replies. * ![](https://ps.w.org/ninja-forms/assets/icon-256x256.png?rev=1649747) * [Ninja Forms - The Contact Form Builder That Grows With You](https://wordpress.org/plugins/ninja-forms/) * [Frequently Asked Questions](https://wordpress.org/plugins/ninja-forms/#faq) * [Support Threads](https://wordpress.org/support/plugin/ninja-forms/) * [Active Topics](https://wordpress.org/support/plugin/ninja-forms/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/ninja-forms/unresolved/) * [Reviews](https://wordpress.org/support/plugin/ninja-forms/reviews/) * 18 replies * 9 participants * Last reply from: [Justin McElhaney](https://wordpress.org/support/users/jmcelhaney/) * Last activity: [4 years, 6 months ago](https://wordpress.org/support/topic/submissions-page-empty/page/2/#post-15055338) * Status: resolved